| Article Summary: |
iDRAC6 Express firmware update halts with "Failed to access virtual USB device". The error causes the update to fail and not continue. |
| Issue 1. |
Windows server environment iDRAC Express firmware update fails
|
Plug a physical USB drive into the server before running the update and the error message will not appear.
| Issue 2. |
RHEL 5 environment iDRAC Express firmware update fails
|
Work around is to update iDRAC direct via the .db6 file from web site. Customer who are remote to server will not able to plug in USB device.