Reseat all four toner cartridges and check if the error message returns
Install the latest USB driver and update your printer firmware from the Dell Downloads web page for your printer
If the error returns, print a contamination Check Report
Power off the printer
Close all printer covers and doors
Hold down the up and down arrow buttons on the printer and power the printer on
Release your fingers from the buttons when the message Diagnosing... appears. Customer Mode and ESS Diag display
Press the Down arrow until Test Print appears and press the Check Mark
Press the Down arrow button until ContaminationChk appears and press the Check Mark twice. The LCD displays Busy while the Contaminationchk pages print
Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.
Identificación del artículo: SLN209076
Última fecha de modificación: 03/07/2018 04:50 AM
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