iDRAC7 error - LIC008: The License Binding ID does not match the device unique identifier

iDRAC7 error - LIC008: The License Binding ID does not match the device unique identifier


This article discusses resolving an issue when attempting to import a iDRAC7 perpetual license on a PowerEdge T320, R320, T420, R420, R520, T620, R620, R720xd, R720 or R820 (the 12G server line) via a 'racadm' command. The error message received is:

LIC008: The License Binding ID does not match the device unique identifier

Table Of Contents:

  1. Issue
  2. Solution
  3. Additional Information
  4. Sample outputs of the 'racadm license view" command

1. Issue

Running the following 'racadm' command to import a perpetual license:

racadm license import -f /mountpath/yourlicensefilename.xml -c idrac.embedded.1

Results in the following error:

LIC008: The License Binding ID does not match the device unique identifier

2. Solution

Try to reinstall the iDRAC-Firmware and then implement the license. If the issue still consists, follow these steps:

  1. Boot to SLI (Support Live Image).

  2. Open a terminal window to perform the following command to set your Service Tag:

    smbios-sys-info --service-tag --set=YOURTAG

  3. Run the following 'racadm' command to remove the temporary license (if applicable):

    racadm license delete -c idrac.embedded.1

  4. Reboot the system back to SLI (Support Live Image).

  5. Run the following 'racadm' command:

    racadm license view

  6. Verify your service tag appears correctly.

  7. Copy your license file to the server.

  8. Import your perpetual license:

    racadm license import -f /mountpath/yourlicensefilename.xml -c idrac.embedded.1


3. Additional Information

  • This issue may occur after replacement of a system board if no Service Tag is configured
  • The installation of a temporary license may be a contributing factor
  • /mountpath/ is a user defined mount point

4. Sample outputs of the 'racadm license view" command

Normal Output:

/admin1-> racadm license view
iDRAC.Embedded.1
Status = OK
Device = iDRAC.Embedded.1
Device Description = iDRAC7
Unique Identifier = YOURTAG
License #1
Status = OK
Transaction ID = 2
License Description = iDRAC7 Enterprise License
License Type = PERPETUAL
Entitlement ID = xxxxxxxxxxxxxxxxxxxx
License Bound = YOURTAG
Expiration = Not Applicable

Missing Service Tag Output:

/admin1-> racadm license view
iDRAC.Embedded.1
Status = OK
Device = iDRAC.Embedded.1
Device Description = iDRAC7
Unique Identifier = path D0
License #1
Status = OK
Transaction ID = 2
License Description = iDRAC7 Enterprise Evaluation License
License Type = Evaluation
Entitlement ID = xxxxxxxxxxxxxxxxxxxx
Expiration = JUL 28 2013


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Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Artikel-id: SLN155818

Laatste wijzigingsdatum: 08/01/2016 05:43 AM


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