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Article Number: 000135232

042-xxx Errors on the Dell 5130cdn Color Laser Printer

Summary: Troubleshooting 042-324, 042-330, 042-700,142-700 errors on a Dell 5130cdn Color Laser Printer.

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Article Content

Symptoms

Printers displays one of the following errors:

  • 042-324: IOT Belt Unit Motor Failure Error
  • 042-330: IOT Fuser Fan Failure Error
  • 042-700 or 142-700: IOT over Heat Stop/IOT over Heat Forced Half Speed Error

Cause

No cause information is available.

Resolution

042-324: IOT Belt Unit Motor Failure Error

Belt Unit Motor failure is detected.
  • Cycle power on the Printer.
    1. Turn the printer off.
    2. Wait 10 seconds.
    3. Turn the printer on.
    4. Determine if the issue still occurs.
       

If these steps do not correct the problem, contact Dell Technical Support.

042-330: IOT Fuser Fan Failure Error

MCU detects an error upon receiving error signal from the Fuser Fan.
  • Cycle power on the Printer.
    1. Turn the printer off.
    2. Wait 10 seconds.
    3. Turn the printer on.
    4. Determine if the issue still occurs.
       

If these steps do not correct the problem, contact Dell Technical Support.

042-700 / 142-700: IOT over Heat Stop/IOT over Heat Forced Half Speed Error

042-700: Printing has been suspended because inside the printer is extraordinarily hot. Wait until the error message turns off with the power to the printer remained on.
142-700: The printing speed has decreased because inside the printer is extraordinarily hot. Do not start another printing job until the error message turns off.
  • Cycle power on the Printer.
    1. Turn the printer off.
    2. Wait 10 seconds.
    3. Turn the printer on.
    4. Determine if the issue still occurs.
       

If these steps do not correct the problem, contact Dell Technical Support.

Article Properties

Affected Product

Dell 5130cdn Color Laser Printer

Last Published Date

21 Mar 2023

Version

4

Article Type

Solution

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