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How to Clear NVRAM / Network / Settings 5xxx Dell Laser Printers

Summary: How to reset the factory default, NVRAM, System Settings and more on Dell 5000 Series Laser Printers.

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Article Content


Symptoms

5100CN System Settings
  • Press Menu button.
  • Press Down to "Admin Settings" and press the Set button.
  • Press Down to "Maintenance" and press the Set button.
  • Press Down to "Reset Defaults" and press the Set button.
  • The printer will ask "Are You Sure?" press the Set button.
  • Power cycle the printer.
Network Settings
  • Press Menu button.
  • Press Down to "Admin Menu" and press the Set button.
  • Press Down to "Wired Network" and press the Set button.
  • Press Down to "Reset LAN" and press the Set button.
  • The printer will ask "Are You Sure?" press the Set button.
  • Power cycle the printer.
5110CN System Settings
  • Press Menu button.
  • Press Down to "Admin Settings" and press Set (check).
  • Press Down to "Maintenance" and press Set (check).
  • Press Down to "Reset Defaults" and press Set (check).
  • The printer will ask "Are You Sure?" Press Set (check).
  • Power cycle the printer.
Network Settings
  • Press Menu button.
  • Press Down to "Admin Menu" and press Set (check).
  • Press Down to "Wired Network" and press Set (check).
  • Press Down to "Reset LAN" and press Set (check).
  • The printer will ask "Are You Sure?" Press Set (check).
  • Power cycle the printer.
5130CDN System Settings
  • Press Menu button.
  • Press Down to "Admin Settings" and press Set (check).
  • Press Down to "Maintenance" and press Set (check).
  • Press Down to "Reset Defaults" and press Set (check).
  • Press Down to "Yes" and press Set (check).
Network Settings
  • Press Menu button.
  • Press Down to "Admin Settings" and press Set (check).
  • Press Down to "Network" and press Set (check).
  • Press Down to "Reset LAN" or "Reset Wireless" and press Set (check).
  • Press Down to "Start" and press Set (check).
  • Power cycle the printer.
5210N / 5310N System / Network Settings
  • Turn off the printer.
  • Press and hold the checkmark and right arrow button and turn the printer on.
  • Release the buttons when the memory count is displayed. The printer will enter the Configuration mode.
  • Press Down to "Factory Defaults" and press Select (check).
  • Press Down to "Restore Base" or "Restore Network" and press Select (check).
  • The screen displays "Restoring Factory Defaults" followed by "Resetting Printer. "
  • The printer will reboot to "Ready".
5230 / 5350 / 5530DN System Settings from "Ready" Mode
 
SLN292452_en_US__1icon NOTE: "Restore Now" returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and "Network/Port" menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory are unaffected.
  • Press Menu button.
  • Press Down to "Settings" and press Select.
  • Press Down to "General Settings" and press Select.
  • Press Down to "Factory Defaults" and press Select.
  • Press Down to "Restore Now" and press Select.
  • The printer will display "Submitting Selection", then "Restoring Factory Defaults." The printer will then return to "Ready." NVRAM/Network Settings
  • Turn the printer off.
  • Press and hold Select and Right while turning the printer on.
  • Release both buttons when "Performing Self-Test" appears.
  • The printer performs its power-on sequence, and then "Config Menu" appears.
  • Press Down to "Factory Defaults" and press Select.
  • Press Down to "Network Restore" or "Reset Base" and press Select.
  • "Reset Base" will restore all printer settings to factory defaults.
  • Power cycle the printer to return to "Ready" mode.
5330DN Factory Defaults
  • Press Menu.
  • Press Down to "Settings" and press Select (check).
  • Press Down to "Factory Defaults" and press Select (check).
  • Press Down to "Restore Now" and press Select (check).
  • Power cycle the printer after the settings apply.
Network Settings
  • Press Menu.
  • Press Down to "Network I/O Ports" and press Select (check).
  • Press Down to "Clear Settings" and press Select (check).
  • Press Down to "Yes" and press Select (check).
  • Power cycle the printer after the settings apply.
Tech Mode Reset
  • In "Ready" mode, press "Menu > Up > Left > check > Right > Cancel (X) > Menu "(must be done in 5 seconds)
  • Press Select (check) on "Tech Mode."
  • Press Select (check) on "Data Setup."
  • Press Down to "Clear All Mem" and press Select (check).
  • Power cycle the printer after the settings apply.
5535DN System Settings from "Ready" Mode
 
SLN292452_en_US__1icon NOTE: "Restore Now" returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and "Network/Port" menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory are unaffected.
  • Press "Menu" on the screen.
  • Press "Settings."
  • Press "General Settings."
  • Press down and select "Factory Defaults."
  • Press down and select "Restore Now."
  • Press "Submit."
  • Press "Home" in the bottom right to return to "Ready."
Network Settings
  • Turn the printer off.
  • Press and hold 2 and 6 while turning the printer on.
  • Release both buttons when "Performing Self-Test" appears.
  • The printer performs its power-on sequence, and the "Configuration Menu" appears.
  • Press down and select "Factory Defaults."
  • Press down and select "Network Restore" or "Reset Base."
    • "Reset Base" will restore all printer settings to factory defaults.
  • Power cycle the printer to return to "Ready" mode.
B5460DN System Settings from "Ready" Mode
 
SLN292452_en_US__1icon NOTE: "Restore Now" returns most printer settings to the original factory default settings. Exceptions include the display language, custom sizes and messages, and "Network/Port" menu settings. All downloads stored in RAM are deleted. Downloads stored in flash memory are unaffected.
  • Press Menu button.
  • Press Down to "Settings" and press Select(check).
  • Press Down to "General Settings" and press Select (check).
  • Press Down to "Factory Defaults" and press Select (check).
  • Press Down to "Restore Now" and press Select (check).
  • The printer will display "Submitting Selection", then "Restoring Factory Defaults." The printer will then return to "Ready."
System / Network from Configuration Mode
  • Turn the printer off.
  • Press and hold 2 and 6 while turning the printer on.
  • Release both buttons when the progress bar appears.
  • The printer performs its power-on sequence, and then enters Configuration mode.
  • Press down and choose "Restore Factory Defaults".
    • "Restore Base"—restores all non-critical base printer NVRAM settings.
    • "Restore STD Net"—restores all network NVRAM settings.
  • The printer will restart several times during this process.
  • Once finished, power cycle the printer to return to "Ready" mode.
NVRAM from Configuration Mode from Configuration Mode
  • Turn the printer off.
  • Press and hold 2 and 6 while turning the printer on.
  • Release both buttons when the progress bar appears.
  • The printer performs its power-on sequence, and then enters Configuration mode.
  • Press down and choose "Wipe All Settings".
    • This makes any sensitive information that may exist on the volatile or non-volatile storage of the device completely indecipherable. When selected, the printer performs a non-critical NVRAM reset and then reboots.
  • The printer will restart several times during this process.
  • Once finished, power cycle the printer to return to "Ready" mode.
B5465DNF System Settings
  • Press "Menu" symbol on the touchscreen.
  • Press down and choose "Settings".
  • Press down and choose "General Settings".
  • Press down and choose "Factory Defaults".
  • Press down and choose "Restore Now".
  • The printer will display "Submitting Selection", then "Restoring Factory Defaults." The printer will then return to "Ready."
System / Network from Configuration Mode
  • Turn the printer off.
  • Press and hold 2 and 6 while turning the printer on.
  • Release both buttons when the progress bar appears.
  • The printer performs its power-on sequence, and then enters Configuration mode.
  • Press down and choose "Restore Factory Defaults".
    • "Restore Base"—restores all non-critical base printer NVRAM settings.
    • "Restore STD Net"—restores all network NVRAM settings.
  • The printer will restart several times during this process.
  • Once finished, power cycle the printer to return to "Ready" mode.
NVRAM from Configuration Mode from Configuration Mode
  • Turn the printer off.
  • Press and hold 2 and 6 while turning the printer on.
  • Release both buttons when the progress bar appears.
  • The printer performs its power-on sequence, and then enters Configuration mode.
  • Press down and choose "Wipe All Settings".
    • This makes any sensitive information that may exist on the volatile or non-volatile storage of the device completely indecipherable. When selected, the printer performs a non-critical NVRAM reset and then reboots.
  • The printer will restart several times during this process.
  • Once finished, power cycle the printer to return to "Ready" mode.
C5765dn System Settings to Factory Defaults
  • Enter CE Mode:
    • Press and hold 0 on the Control Panel for 5 seconds or longer and then press Start while holding 0.
    • When "CE – Type Passcode" displays, press "6 > 7 > 8 > 9" and press "Confirm".
    • The message display section will be reversed to let the user know that the mode has changed to CE Mode.
  • Press "Tools" on the touchscreen.
  • Choose "Common Service Settings" in the left column and "Maintenance/Diagnostics" in the right column.
  • Choose "Restore NVM Values".
    • The message "All adjusted NVM values will be restored to their factory defaults. The machine will reboot automatically. Do not power off the machine until the end of the restoration process and the default screen is displayed." displays.
  • The message "Are you sure you want to restore the adjusted NVM values to their factory defaults?" displays.
  • Choose "Yes".
Network Settings
  • Enter CE Mode:
    • Press and hold 0 on the Control Panel for 5 seconds or longer and then press Start while holding 0.
    • When "CE – Type Passcode" displays, press "6 > 7 > 8 > 9" and press "Confirm".
    • The message display section will be reversed to let the user know that the mode has changed to CE Mode.
  • Press "Tools" on the touchscreen.
  • Choose "Common Service Settings" in the left column and "Maintenance/Diagnostics" in the right column.
  • Choose "Initialize NVM".
  • Choose "Sys-USER".
  • Press "Submit" in the bottom right.
S5830dn Erasing Volatile Memory
 
SLN292452_en_US__1icon NOTE: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printer memory.
  • Turn off the printer.
  • Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Configuration menu appears. When the printer is fully turned on, a list of functions appears on the printer display instead of the standard home screen icons.
  • Touch Wipe All Settings. The printer will restart several times during this process.
  • Touch Back > Exit Config Menu.
The printer will perform a power on reset, and then return to normal operating mode.
 
S5840cdn Restoring Factory Default Settings from the Operator Panel
  • Settings > Device > Restore Factory Defaults
Restoring Factory Default Settings from the EWS
  • From the Embedded Web Server, click Settings > Device > Restore Factory Defaults.
  • Select Restore all settings.
  • Click Start.
Clear the NVRAM of the printer:
 
SLN292452_en_US__1icon NOTE: If the printer looks up on the Restoring Factory Defaults, then wait two minutes, and then turn the printer off. After ten seconds or more, turn the printer back on without holding down any buttons.
  • Turn the printer off.
  • With the printer off, press and hold buttons 6, 7, and 8 on the keypad.
  • Turn the printer on
  • When Restoring Factory Defaults appears, release the buttons.
Erasing Printer Memory
  • To erase volatile memory, turn off the printer.
  • To erase non-volatile memory:
  • From the home screen, touch Settings > Device > Maintenance > Out of Service Erase.
  • Select the Sanitize all information on nonvolatile memory check box, and then touch ERASE.
  • Follow the instructions on the display.
M5200N / W5300 System Settings
  • Press Right to "Utilities Menu" and press Select.
  • Press Right to "Factory Defaults" and press Select.
  • Press Right to "Restore" and press Select.
Network Settings
  • Press Right to "Network Menu" and press Select.
  • Wait until the Standard Network message displays, and press Select.
  • Press Right to "STD Net Setup" and press Select.
  • Press and hold the Go button, and then press Left once to display the SE menu.
  • Press Right to "Reset NVRAM" and press Select.
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SLN292452_en_US__6Printer Support
More information can be found in the User Guide for your model printer, or visit our Printer Support site for additional information, troubleshooting articles and videos.  

Purchase Toner and other Dell Laser Printer Supplies

Dell Recycling
 
SLN292452_en_US__1icon It is recommended that only Dell Branded toner, drums, transfer rollers or other consumables are used in our laser printers. Dell cannot guarantee compatibility or the print quality of any 3rd party consumables.

Article Properties


Affected Product
Dell 5100cn Color Laser Printer, Dell 5110cn Color Laser Printer, Dell 5130cdn Color Laser Printer, Dell 5200n Mono Laser Printer, Dell 5210n Mono Laser Printer, Dell 5230n/dn Mono Laser Printer, Dell 5310n Mono Laser Printer , Dell 5330dn Workgroup Mono Laser Printer, Dell 5350dn Mono Laser Printer, Dell 5530/dn Mono Laser Printer, Dell 5535dn Mono Laser MFP, Dell B5460dn Mono Laser Printer, Dell B5465dnf Mono Laser Printer MFP, Dell C5765DN MFP Color Laser Printer, Dell M5200 Medium Workgroup Mono Laser Printer, Dell S5830dn Smart Printer, Dell Color Smart Printer S5840cdn, Dell W5300 Workgroup Laser Printer ...
Last Published Date

21 Feb 2021

Version

3

Article Type

Solution