Knowledge Base

How Do I Activate the Microphone when Plugged into a Dell C/Dock or C/Dock II Docking Station?

Verify that the latest audio drivers are installed. If they are not, download and install them.

Verify that the latest audio drivers are installed. If they are not, download and install them.

To help you install your operating system, drivers, and related software for your Dell system, view or print step-by-step instructions from the Dell Software Reinstall Guide at:

To enable the docking microphone, perform the following steps:

  1. Click the Start button, point to Programs, point to Accessories, point to Entertainment, and then click the Volume Control.
    The Volume Control window appears.
  2. Click Options and the click Properties.
  3. Under the Adjust volume for section, click to select Recording.
  4. Under the Show the following volume controls: section, verify that the check box for any listing of mic or microphone is checked and click OK.

    NOTE: The docking microphone may be listed as Microphone 2 or Docked Mic.

Visit the Dell Community Forum for More Information

Visit the Dell Community Forums to find out what others in the Dell user community are saying. The Dell Community Forums provide a place for Dell users to discuss support topics, to learn, and to help each other. Use the message boards to post questions and answers.

Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN32467

Last Date Modified: 07/01/2015 02:17 PM

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