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Repeating defects in the paper transport direction Dell 3130cn,3130cdn

Article Summary: How to troubleshoot repeating defects in the paper transport direction on the Dell 3130cn or 3130cdn laser printer

Table of Contents:
  1. Check print media
  2. Print test page
  3. Replace the toner cartridge
  4. Measure the interval of repeating defects
  5. Perform a stop test


Check print media

Check the print media is suitable for use in the printer and that the paper type is correctly set.

If possible test using a fresh ream of 75 - 80gsm plain copy paper.

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Print test page

Print the contamination check test page.

If the defects do not repeat at a set interval but appear at random follow this article instead.

If all colours are affected skip to section 4, otherwise go to section 3.

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Replace the toner cartridge

Replace the toner cartridge for the affected colour(s) with a new or known good part if possible.

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Measure the interval of repeating defects

Measuring the interval at which the defect repeats may reveal which component is causing the issue.

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Perform a stop test

If measuring the interval does not reveal the faulty component, perform a stop test to place the issue before or after the fuser unit.

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If you require further assistance or wish to give us feedback, please engage our technical team on Twitter.

Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

ID do artigo: SLN284991

Data da última modificação: 06/25/2015 05:50 AM

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