Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Article Number: 000141795


Microsoft Surface Pro 4 Behavior When the Battery is Depleted

Summary: What happens with the Microsoft Surface Pro 4 when there is little to no power.

Article Content


Symptoms


Depleted Battery

The Microsoft Surface Pro 4 has no integrated power LED and this may cause confusion with users when trying to power the tablet on when the battery is depleted. If the tablet has enough power, it may flash the "Surface" logo on the screen, and then go black.

When users experience this behavior, the tablet should be plugged into the charger. The tablet may need to be charged for 5 minutes before it can be powered back on. It may take a couple hours to fully charge.


Article Properties


Affected Product

Surface Pro 4

Last Published Date

21 Feb 2021

Version

3

Article Type

Solution