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How to Troubleshoot Regi Jam (Exit Sensor On JAM) on a S2810dn Dell Laser Printer



Troubleshoot Regi Jam (Exit Sensor On JAM)

Step Action Yes No
1 Ensure that the drum cartridge is installed correctly.
Does this solve your problem?
The task is complete. Go to action 2.
2 Replace the drum cartridge. See "Replacing the Drum Cartridge."
Does this solve your problem?
The task is complete. Go to action 3.
3 Ensure that the fusing unit is set properly.
Does this solve your problem?
The task is complete. Go to action 4.
4 Replace the fusing unit, the transfer unit, and the retard roller.
  1. Replace the fusing unit, the transfer unit, and the retard roller.
    See "Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller."
  2. After you replace the fusing unit, Launch the Tool Box.
  3. Click Chart Print on the Diagnosis tab.
  4. Click Pitch Configuration Chart.
    The Pitch Configuration Chart is printed.
The task is complete. Please contact Dell Technical Support.

If these steps do not correct the problem, please contact Dell Technical Support.

Printer support
More information can be found in the User Guide for your model printer, or visit our Printer Support site for additional information, troubleshooting articles and videos.

Purchase Toner and other Dell Laser Printer Supplies (select your country in the dropdown shown)

Dell Recycling

It is recommended that only Dell Branded toner, drums, transfer rollers or other consumables are used in our laser printers. Dell cannot guarantee compatibility or the print quality of any 3rd party consumables.



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Identificateur de l'article : SLN298568

Date de la dernière modification : 08/03/2018 11:10 AM


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