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Dell Data Protection Cloud Edition Software and Hardware Prerequisites


Note: As of May 2018, Dell Data Protection | Cloud Edition has reached EOS and this article is no longer updated by Dell. For more information reference End of Life / End of Support Policy for Dell Data Security.

This article contains information regarding prerequisites for Dell Data Protection | Cloud Edition hardware and software version 1.0.x - 1.9.x. Reference Dell Data Protection | Cloud Edition User Guide for any potential changes on other versions.


Affected Products:

Dell Data Protection | Cloud Edition




Windows Minimum Hardware Requirements

  • Intel Pentium-class or AMD processor
  • 512 MB-2 GB RAM, depending on operating system
  • 15 GB-20 GB free disk space, depending on operating system
  • 10/100/1000 or Wi-Fi network interface card
  • TCP/IP installed and activated
Note: IPv6 is not supported.

Prerequisites for Windows:

The following software is required before installation can begin:

Note: All computers shipped from the Dell factory are pre-installed with .NET 4.0. If you are not installing on Dell hardware or are upgrading Dell Data Protection | Enterprise Edition on older Dell hardware, verify which version of .NET is installed and update the version prior to installing Dell Data Protection | Enterprise Edition to prevent installation/upgrade failures.

To Verify the version of .NET installed follow the instructions on the computer targeted for installation:

The Encryption Client installer will install the following components if they are not already installed.

  • Microsoft Visual C++ 2012 Update 3 or later Redistributable Package
  • Microsoft SQL Server Compact 3.5 SP2
Windows Operating Systems
Windows 7 SP0-SP1 Enterprise
Professional
Ultimate
Windows 8 Enterprise
Professional
Windows 8.1 (Box and Dropbox only) Enterprise
Professional

Prerequisites for Mac OS X:

Mac Operating Systems
Mountain Lion 10.8.5
Mavericks 10.9.4
10.9.5
Yosemite 10.10.0
10.10.1

Prerequisites for Mobile OSs:

Mobile Operating Systems
Android 4.0 Ice Cream Sandwich
4.1-4.3 Jelly Bean
4.4 KitKat
5.0 Lollipop
iOS 6.x
7.x
8.x

Cloud Sync Clients

Sync clients release updates fairly frequently; later released versions may work properly with Dell Data Protection | Cloud Edition, but should be tested prior to rolling out in a production environment.

Check Dell Data Protection | Enterprise Edition Administrator Guide and Dell Data Protection | Cloud Edition User Guide for up to date sync client release support information.

Sync Clients

  • Dropbox 2.4-2.6
Note: Dropbox for Business requires Dropbox v2.8 or later and the Dell Dat Protection Enterprise Edition v8.5 or later or Dell Data Protection | Virtual Edition v8.4 or later.
Note: With a pre-v8.4 Dell Data Protection | Virtual Edition or a pre-v8.5 Dell Enterprise Server, the client protects all files and folders. With Dell Data Protection | Virtual Edition v8.4 or later or Dell Enterprise Server v8.5 or later, a user can upload files to a personal Dropbox account and based on policy, those files can remain unprotected.
  • Box v3.4 and v4.0
  • OneDrive v17.0
Note: All computers shipped from the Dell factory are pre-installed with .NET 4.0. If you are not installing on Dell hardware or are upgrading Dell Data Protection | Enterprise Edition on older Dell hardware, verify which version of .NET is installed and update the version prior to installing Dell Data Protection | Enterprise Edition to prevent installation/upgrade failures.

Before deploying Dell Data Protection | Cloud Edition, it is best if you do not yet have Box, Dropbox or OneDrive accounts set up.This is not essential, but it prevents problems with data ownership

The user performing the installation must have a local Administrator account to perform the installation.

Dell Data Protection | Cloud Edition requires that the client be connected to a Dell Data Protection Enterprise Server v7.5 or later.


For support, US-based customers may contact Dell Data Security ProSupport at 877.459.7304, Option 1, Ext. 4310039, or via the Chat Portal. To contact support outside the US, reference ProSupport’s International Contact Numbers. For additional insights and resources, visit the Dell Security Community Forum.


ID de l'article : SLN295670

Date de la dernière modification : 06/26/2018 04:15 PM


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