Intel Smart Response Technology - Drives not detected during Windows Setup

Intel Smart Response Technology - Drives not detected during Windows Setup


Summary: Intel Smart Response Technology - Drives not detected during Windows Setup


Reason / Issue:

Intel Smart Response Technology - Drives not detected during Windows Setup


What You Need To Know :

Windows setup may not detect the hard drives installed in the system if the Intel Smart Response is enabled and fixed drives are accelerated. Partition drives are not detected when ISRT is enabled in bios during windows setup

Step by step Instructions how to resolve drives not being detected in Windows Setup during a OS reinstall in Windows 7/8:

Intel Responsiveness Technology Overview

HDD options

requirement

Description

BIOS Settings

Application used to configure

Intel Smart Connect

1. SSD only

2. mSATA only

Connect continuously updated while the notebook is on sleep

Intel Smart Connect: Enabled

Intel Smart Connect

Intel Smart Response

1. HDD + SSD

2. HDD + mSATA

Cache/Optimize performance 3x

It dynamically monitors file, data, and application use, and stores frequently used content on a special partition on the SSD device for faster access

SATA Operation : ISRT

Intel Rapid Storage

Intel Rapid Start

3. HDD + SSD

4. HDD + mSATA

5. SSD Only

6. mSATA Only

Provides power savings similar to Windows hibernate state, while improving resume time vs. hibernate by ~2x.

Intel Rapid Start: Enabled

Intel Rapid Storage & Rapid Start

What You Should Do :

Option 1

1. Change the SATA Operation mode in the BIOS from ISRT to AHCI

2. Boot to the Win 7/8 OS Media via F12 Boot Options

3. Inside Windows Setup, all drives should be detected; Delete all partitions listed. Make sure it shows un-partitioned on all Drives detected. Do not continue, but restart the system

4. Go back to BIOS and change SATA Operation mode from AHCI to ISRT.

5. Boot to the Win 7/8 OS Media via F12 Boot Options

6. Inside Windows Setup, all drives should be detected again; Delete all partitions listed. Make sure it shows un-partitioned on all Drives detected.

7. Continue and complete the Windows Setup process.

8. Reinstall drivers (chipset, nic, video, audio etc…)

9. Install the Intel Rapid Storage Drivers


Option 2

1. Make sure the SATA Operation mode in the BIOS is set to ISRT

2. Boot to the Win 7/8 OS Media via F12 Boot Options

3. Inside Windows Setup, hit "Shift" + "F10" . this will open the command prompt window

4. Enter these commands from the command prompt

· Diskpart

· Listdisk

· Select disk 0

· Clean

· Select disk 1

· Clean

5. The drives should now be detected; Delete all partitions listed. Make sure it shows un-partitioned on all Drives detected

6. Continue and complete the Windows Setup process.

7. Reinstall drivers (chipset, nic, video, audio etc…)

8. Install the Intel Rapid Storage Drivers


Option 3

Note: This requires another computer that has internet connection and a USB thumb drive

Download the latest driver for IRST from support website - www.dell.com/support/home?app=drivers - then extract the file to a USB flash drive.

1. Make sure the SATA Operation mode in the BIOS is set to ISRT

2. Boot to the Win 7/8 OS Media via F12 Boot Options

3. Inside Windows Setup, click on "Load Drivers"


4. Insert the flash drive and Browse for the Rapid Storage drivers and click "ok"


5. This will install the IRST drivers and the drives should automatically show

6. Continue and complete the Windows Setup process.

7. Reinstall drivers (chipset, nic, video, audio etc…)

8. Install the Intel Rapid Storage Drivers

Note: These options are system specific, some options might not work on some Consumer systems, Options listed above must be tested one at a time.




Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

文章ID: SLN186214

上次修改日期: 03/07/2018 07:30 AM


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