"How to Troubleshoot 042-700 & 142-700 Over Heat Errors on the C3760 / C3765dnf Dell Laser Printers"

"How to Troubleshoot 042-700 & 142-700 Over Heat Errors on the C3760 / C3765dnf Dell Laser Printers"


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  1. How to Troubleshoot 042-700 & 142-700 Over Heat Errors on the C3760 / C3765dnf Dell Laser Printers

This article provides information on "How to Troubleshoot 042-700 & 142-700 Over Heat Errors on the C3760 / C3765dnf Dell Laser Printers"


1. How to Troubleshoot 042-700 & 142-700 Over Heat Errors on the C3760 / C3765dnf Dell Laser Printers

042-700: IOT Over Heat Stop

142-700: IOT Over Heat Forced Half Speed

  1. Turn off the Printer and remove the communication cables (USB or Ethernet, depending on Set-up).
  2. Power the Printer on and verify if the error has recurred.
  3. If the error recurs, please re-seat the Fuser Unit.
    For detailed instruction of removing/replacing the Fuser Unit see article:
    How to Replace the Fuser Unit on a C3760dn / C3765dnf Dell Laser Printer
  4. After re-seating the Fuser Unit, power the Printer on and verify if error recurs.
  5. If the error recurs, please try another Fuser Unit from a working Dell 3760 / 3765dn Laser Printer.
  6. If the error recurs with a working Fuser Unit, or none is available, please contact Dell Technical Support.

More info can be found in the C3760n User's Guide , C3760dn User’s Guide or the C3765dnf User’s Guide.

If these steps do not correct the problem, please contact Dell Technical Support.

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文章ID: SLN265718

上次修改日期: 04/05/2016 03:56 AM


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