Systems which have Nvidia cards cannot load any Type 1 or OTF fonts this can also happen with True Type fonts, although rare (click here for more information on Font Types. If the customer has a desktop system, they can download the CUDA driver and it usually resolves, but there is no driver for portable Nvidia video solutions. Here is a workaround from Adobe that will work for either one:
1. Click Start, Run, and type regedit. Click OK. 2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager. Click on the Memory Management folder. 3. Right click in the open right pane. Choose New, DWORD value. For the name, call it SessionImageSize. 4. Right click the new value and choose Modify. Give it a decimal value of 20. 5. Close the Registry Editor. Reboot the system.
The Type 1 and OTF fonts should now open/install without any problems.
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