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Article Number: 000129883


Using the Fax on the 2155cn / 2155cdn Dell Laser Printers

Summary: This article goes over Using the Fax on the 2155cn / 2155cdn Dell Laser Printers.

Article Content


Symptoms

Table of Contents:

  1. Specifying the Fax Initial Settings Using the Easy Setup Navigator
  2. Setting Your Country
  3. Setting the Printer ID
  4. Setting the Time and Date
  5. Changing the Clock Mode
  6. Specifying the Fax Settings Options
  7. Sending a Fax
  8. Fax Troubleshooting

1. Specifying the Fax Initial Settings Using the Easy Setup Navigator 

You can specify the country, line type, tone/pulse, receive mode, DRPD pattern, fax header name, and fax number:

SLN289153_en_US__11389354041534.2155 fax 1
  1. Insert the Drivers and Utilities CD provided with the printer in your computer.
  2. The Easy Setup Navigator file launches automatically.
  3. Click Advanced Tools on the Easy Setup Navigator window.
  4. The Advanced Tools window appears.
  5. Click Fax Configuration.
  6. Follow the instructions displayed on the screen.
  7. Available settings are:
    • Country
    • Line Type
    • Tone / Pulse
    • Receive Mode
    • DRPD Pattern
    • FAX Header Name
    • FAX Number

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2. Setting Your Country 

  1. Press the Menu button.
  2. Press button until System Setup is highlighted and then press the Set button.
  3. Press button until Admin Menu is highlighted and then press the Set button.
  4. Press button until Fax Settings is highlighted, and then press the Set button.
  5. Press button until Country is highlighted, and then press the Set button.
  6. Select the country where the printer is used.
  7. When a message prompting you to reboot the printer, select Yes. After the reboot, the top menu is displayed on the operator panel.

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3. Setting the Printer ID 

In most countries, you are required by law to indicate your fax number on any fax you send. The printer ID, containing your telephone number and name or company name, will be printed at the top of each page sent from your printer.

  1. Press the Menu button.
  2. Press the Down button until System Setup is highlighted, and then press the Set button.
  3. Press the Down button until Admin Menu is highlighted, and then press the Set button.
  4. Press the Down button until Fax Settings is highlighted, and then press the Set button.
  5. Press the Down button until Fax Number is highlighted, and then press the Set button.
  6. Enter your fax number using the numeric keypad, and then press the Set button.
  7. Press the Up or Down button until Fax Header Name is highlighted, and then press the Set button.
  8. Enter your name or company name using the numeric keypad, and then press the Set button.

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4. Setting the Time and Date 

To set the time and date:

  1. Press the Menu button.
  2. Press Down button until System Setup is highlighted, and then press the Set button.
  3. Press the Down button until Admin Menu is highlighted, and then press the Set button.
  4. Press the Down button until System Settings is highlighted, and then press the Set button.
  5. Press the Down button until Date and Time is highlighted, and then press the Set button.
  6. Ensure that Set Date and Time is highlighted, and then press the Set button.
  7. Press the Up or Down button until the desired time zone is highlighted, and then press the Set button.
  8. Press the Up or Down button or enter the date using the numeric keypad, and then press the Set button.
  9. Press the Up or Down button or enter the time using the numeric keypad, and then press the Set button.

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5. Changing the Clock Mode 

You can set the current time using either the 12-hour or the 24-hour format:

  1. Press the Menu button.
  2. Press the Down button until System Setup is highlighted, and then press the Set button.
  3. Press the Down button until Admin Menu is highlighted, and then press the Set button.
  4. Press the Down button until System Settings is highlighted, and then press the Set button.
  5. Press the Down button until Date and Time is highlighted, and then press the Set button.
  6. Press the Down button until Time Format is highlighted, and then press the Set button.
  7. Press the Up or Down button until the desired format is highlighted, and then press the Set button.

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6. Specifying the Fax Settings Options 

Changing the Fax Settings Options:

  1. Press the Menu button.
  2. Press the Down button until System Setup is highlighted, and then press the Set button.
  3. Press the Down button until Admin Menu is highlighted, and then press the Set button.
  4. Press the Down button until Fax Settings is highlighted, and then press the Set button.
  5. Press the Down button until the desired menu item is highlighted, and then press the Set button.
  6. Press the Up or Down button until the desired setting is highlighted or enter the value using the numeric keypad, and then press the Set button.
  7. If necessary, repeat steps 5 and 6.

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7. Sending a Fax 

You can use the ADF or the document glass to load an original document for faxing.

Using the ADF, you can load up to 35 sheets of 75 g/m2 (20 lb) paper at a time.

Using the document glass, you can load one sheet at a time.

To fax a document using the Automatic Document Feeder (ADF):

  1. Place the document(s) facing up on the ADF with the top edge of the documents in first.
  2. Adjust the document guides to the correct document size.
  3. Adjust the document resolution.

To fax a document from the document glass:

SLN289153_en_US__21389354126565.2155 flat fax
SLN289153_en_US__31389354150377.2155 flat fax 2
  1. Ensure that no document is in the ADF. If any document is detected in the ADF, it takes priority over the document on the document glass.
  2. Open the document cover.
  3. Place the document facing down on the document glass and align it with the registration guide on the top left corner of the glass.
  4. Adjust the document resolution.
  5. Close the document cover.

Adjusting the Document Resolution:

You can improve the quality of the fax document by adjusting the resolution, especially for the document in low-quality or containing the photographic image.

  1. Press the Fax button.
  2. Press the Down button until Resolution is highlighted, and then press the Set button.
  3. Press the Up or Down button until the desired setting is highlighted, and then press the Set button.
1 Standard 1 Used for documents with normal-sized characters.
2 Fine 2 Used for documents containing small characters or thin lines or documents printed using a dot-matrix printer.
3 Super Fine 3 Used for documents containing extremely fine detail.
4 Photo 4 Used for documents containing photographic images.

Sending a Fax Automatically

  1. Load the document in the ADF or Glass Flatbed.
  2. Press the Fax button.
  3. Adjust the document resolution to suit your fax needs.
  4. select a fax number, by doing one of the following:
    • Ensure that Fax to is highlighted, and then press the Set button.
    • Press Down button until Phone Book is highlighted, and then press the Set button.
    • Press the One Touch Dial button, and go to step 6.
  5. You need to register a speed dial number before you can use the One Touch Dial button.
  6. Press the Contacts button, and select one of the following:
    1. All Entries - Displays a list of registered fax numbers.
    2. Group Dial - Displays a list of registered group dial numbers.
    3. Search Local - Searches a fax number from the local Phone Book.
    4. Search Server - Searches a fax number from the LDAP server.
    5. Press the Redial/Pause button to redial, and go to step x (final step).
    6. Press the Speed Dial button.
  7. Press the Down button until the desired recipient is highlighted, and then press the button to select the recipients.
  8. Press the Set button to confirm.
  9. Press the Start button.
  10. Press button until the desired recipient is highlighted, and then press the Right Button button to select the recipients.
  11. Press the Set button to confirm.
  12. Press the Start button.

Sending a Fax Manually:

  1. Load the document in the ADF or Glass Flatbed.
  2. Press the Fax button.
  3. Adjust the document resolution to suit your fax needs.
  4. Press Down button until On Hook is highlighted, and then press the Set button.
  5. Press Up or Down button until On is highlighted, and then press the Set button.
  6. Enter the remote fax machine's fax number using the numeric keypad.
  7. If the document is loaded on the ADF, press the Start button.
  8. If the document is not loaded on the ADF, press the Start button, press Up or Down button until the desired setting is highlighted, and then press the Set button.

Confirming Transmissions:

When the last page of your document has been sent successfully, the printer beeps and returns to the standby mode.  If something goes wrong while sending your fax, an error message appears on the display.

If you receive an error message, press the Cancel button to clear the message and try to send the document again. You can set your printer to print a confirmation report automatically after each fax transmission.

Automatic Redialing:

If the number you have dialed is busy or there is no answer when you send a fax, the printer will automatically redial the number every minute based on the number set in the redial settings.


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8. Fax Troubleshooting 

If you are experiencing issues sending or receiving faxes, please use the articles below to diagnose the problem:


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If these steps do not correct the problem, please contact Dell Technical Support.

SLN289153_en_US__4Printer Support
More information can be found in the User Guide for your model printer, or visit our Printer Support site for additional information, troubleshooting articles and videos.  

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Article Properties


Affected Product

Dell 2155cn/cdn Color Laser Printer

Last Published Date

21 Feb 2021

Version

4

Article Type

Solution