Troubleshooting the Dell ST2220T Touchscreen Monitor

Troubleshooting the Dell ST2220T Touchscreen Monitor



This article contains information on How to Troubleshoot the Dell ST2220T Touchscreen Monitor

Table of Contents


The Cursor Does Not Follow Your Finger

  1. 1.Restart the computer and turn the Dell ST2220T monitor off and back on.
  2. If this does not solve the problem, calibrate the monitor. Go to Start, Programs, Control Panel, Hardware & Sound, Tablet PC, and Calibrate.
  3. Touch your finger or a stylus to the screen at the center of the black cross until the cross moves.
  4. The pointer will move to fifteen other positions in sequence for the first calibration and three other positions in sequence if previous calibration data is already stored.
  5. Store the calibrated data to complete the procedure.
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The Cursor Moves Erratically

  1. Make sure nothing is blocking the optics of the touch screen. There are three sensors in the top corners and the bottom left corner of the screen that need unobstructed views across the surface of the display to the opposite edges of the screen.
  2. Clean the panel surface and edges of the screen.
  3. If the steps above do not work, restart the computer and turn the ST2220T monitor off and back on.
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Contact Dell Technical Support

If the above problems persist, it may be necessary to replace the monitor, if it is under warranty. For further assistance contact Dell Technical Support.

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ID článku: SLN149780

Datum poslední změny: 03/18/2015 04:12 AM


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