TL1000 : How to collect the tape library diagnostic logs?

TL1000 : How to collect the tape library diagnostic logs?


Note: This article is part of the Dell PowerVault knowledge library, available here.



This tutorial explains how to collect the TL1000 tape library logs.





The article is structured in two parts:
  1. How to collect the tape library logs
  2. How to collect the tape drive logs


Prerequisites

The library management interface IP address has to be reachable.
Java has to be installed on your server.

To generate the Powervault TL1000 logs, please connect to the web interface.


Steps


Open an internet navigator and connect to the library mangement inteface.
You will receive a default Java welcome message:




Check "I accept the risk and want to run this application" , then click on Run

Connect with the administrator credentials, the default password is:


Account admin
Password secure






Collect Tape Library Logs

  1. Click on Download Library Logs on the left side menu
  2. Click on Browse and then select the location and the file name to collect the logs.
  3. Click on Download.




An informative message will appear:
This operation will bring the library offline
Do you wish to proceed?

Click on Yes. The download will start. When it will be over, click on OK.


A new informative message will ask you to bring back Online the tape Library. Click on Yes.
Current Library state is offline.
Do you wish to bring online?

Once the Library will be Online again, you will receive a confirmation message. Click on Yes.
Online command successful


Collect Tape drive logs

The procedure is similar to the library log export. Please reproduce the same steps after selecting "Download Drive Logs" in the mangement interface.
  1. Click on Download Drive Logs on the left side menu
  2. Click on Browse and then select the location and the file name to collect the logs.
  3. Click on Download.
Note: The logs collect may take several minutes.





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ID článku: SLN303462

Datum poslední změny: 09/30/2016 06:21 AM


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