Netgear 341U USB Modem and PowerShare

Netgear 341U USB Modem and PowerShare





The Netgear 341U USB Modem may experience issues connecting and activating on Dell mobile systems. Follow the guidelines in this article to identify and resolve the issue.


USB modem on/off loop.

When connecting and activating a Netgear 341U USB modem to a Dell system with USB PowerShare, the modem enters a power loop where it turns on and off.


Solution.

The 341U USB modem does not support USB ports using PowerShare. Turning off the feature in the BIOS offers no solution.

The USB port is working as designed, and the modem manufacturer is responsible for product for compatibility.

As a workaround, the modem will function properly when connected through a passive (unpowered) USB hub.


If you need further assistance with your Dell Product, please contact Dell Technical Support.


ID de l'article : SLN301524

Date de la dernière modification : 06/29/2018 01:49 PM


Noter cet article

Précis
Utile
Facile à comprendre
Avez-vous trouvé cet article utile ?
Oui Non
Envoyez-nous vos commentaires
Les commentaires ne doivent pas contenir les caractères spéciaux : <>()\
Désolé, notre système de collecte des commentaires est actuellement indisponible. Veuillez réessayer ultérieurement.

Merci pour vos commentaires.