|Noisy hard drives||Noisy hard drives indicate head crash, noisy bearings, or a failed motor.|
|Data and disk errors||Files may not get saved or programs may stop responding.|
|Hard drive not detected||Operating system does not detect the hard drive.|
|System crash||Blue screen errors.|
|Slow read-write process||Delay in reading or writing data on the hard drive.|
Perform the following steps if any of these symptoms occur:
1. Check if the hard drives are installed correctly.
2. Check the hard drive indicators LED.
3. For systems with LCD panel, check for the following error codes:
|Error Code||Error Message||Description|
|E1810||Hard drive <number> fault.||Hard drive <number> has had a fault as determined by the SAS subsystem.|
|E1811||Hard drive <number> rebuild aborted.||Drive <number> has had its rebuild aborted.|
|E1812||Hard drive <number> removed.||Drive <number> has been removed from the system.|
When facing possible Hard Disk Disk failures, here are some of the steps to follow to try and troubleshoot the issue.
The first step is to determine if the issue you are facing is linked to a hardware or a software issue.
Here is a HDD and RAID troubleshooting decision tree:
For further reading on troubleshooting, diagnosing and resolving RAID and hard disk drive issues, you can also review the following articles on the Dell Support site:
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Article ID: SLN292295
Last Date Modified: 04/05/2018 08:51 AM
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