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Article Number: 000151860


“Runtime Error” when installing an HP printer software

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Article Summary: This article provides information on "Runtime Error when installing an HP printer Software".


Table of Contents:
  1. “Runtime Error” when installing an HP printer software



Issue 1.


 “Runtime Error” when installing an HP printer software  


Just in case you encounter a “Runtime Error” when installing an HP printer software you may try the following steps:  
1. Type %temp% in the run field
2. Look for, and open the folder starting with 7z (Example: 7zS2356)
3. Open folder Utilization
4. Open folder CCC
5. If you have an HP computer run the L3uninstall.exe. If you have a non-HP computer run the L4uninstall.exe
6. When the uninstall has completed restart the computer
7. Run Disk cleanup from Accessories\ System Tools
8. Download and install the latest version of Adobe flash player and Java.
9. Download the latest driver / software on HP’s website, then reinstall.   For online reference, you may the following link: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup-e-g-Windows-8/Runtime-Error-when-Installing/td-p/1556675  

Sample “Runtime Error”
SLN186336_en_US__11374594678356.HP


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Last Published Date

21 Feb 2021

Version

3

Article Type

Solution