Support Notifications gives you quick and easy access to updates about support services for your Dell products. You can subscribe to receive notifications by email and/or text message (SMS) for Service Requests, part dispatches, support articles, driver updates and more. You can also add up to 20 contacts to your Service Request and Support Articles subscriptions.
Dell Support Notifications Terms and Conditions
If you opt-in to receive service or support related SMS notifications (country availability in FAQ below), you will receive up to 3 messages per service/support issue. Message and data rates may apply. To opt out, text STOP. For more information, text HELP or contact us through this page. Carriers are not liable for delayed or undelivered messages
To create and manage subscriptions for your Dell products, go to the Support Notifications page. You will need to sign in to your Dell Account, if you haven't already.
Here are some frequently asked questions about Support Notifications. Click on the questions below for more information.
To create a new subscription:
Currently Support SMS notifications are available in Australia, Brazil, Brunei, Canada, China, France, Germany, Hong Kong, India, Ireland, Malaysia, Netherlands, New Zealand, Philippines, Portugal, Singapore, South Africa, South Korea, Spain, Taiwan, Thailand, United Kingdom and United States.
Yes. Your existing subscriptions for notifications can be viewed in the Support Notifications page. Click on Update to make the necessary changes to the existing subscriptions.
No, you need to create a Dell Account if you do not have one already. Browse to the Dell Account page and create a new Dell Account.
To get notifications for your Dell products, all the products need to be associated with your Dell Account.
You can add up to 20 email addresses for receiving Service Request or Support Article notifications. A confirmation email will be sent to each email address. You need to confirm your email address before you begin to receive any notifications.
To change the email address for your Service Request or Support Article subscriptions:
To unsubscribe from support notifications, you need to delete the subscription. To delete the subscription, follow these steps:
You can subscribe to and share Service Request updates for a product or groups of products and get text message (SMS) alerts for part dispatches.
Browse to the Support Notifications page and sign-in to your Dell Account. Click on New Subscription under Service Requests and then follow the steps below.
To get text message (SMS) alerts for part dispatches, ensure that you have entered a valid mobile number to the Service Request subscription.
You can create a subscription for Service Request alerts for any Dell product that is associated with your Dell Account.
Get email notifications when there are new or updated Dell knowledge-base articles about the Dell products you are interested in.
Browse to the Support Notifications page and sign-in to your Dell Account. Click on New Subscription under Support articles and then follow the steps below.
Get email notifications when there are new or updated device drivers for the Dell product that you are interested in.
Browse to the Support Notifications page and sign-in to your Dell Account. Click on New Subscription under Driver updates and then follow the steps below.
Article ID: SLN301502Last Date Modified: 09/21/2019 12:59 AM