Internet Explorer 64-bit Version Will Not Play Adobe Flash Content

Internet Explorer 64-bit Version Will Not Play Adobe Flash Content

Adobe Flash 9 and 10 Content and 64-bit Browsers

Newer versions of Adobe Flash (versions 9 and 10, as of this writing) do not support playback on 64-bit versions of internet browsers such as Internet Explorer 64-bit. An upcoming release of Flash will provide support for 64-bit browsers. More information on this issue can be found in the Adobe Knowledge Base Article, "Flash Player support on 64-bit operating systems" Article ID: 6b3af6c9.
As a workaround, users of 64-bit operating systems such as Windows XP 64-bit Edition and Windows Vista installed with 64-bit can view Flash content in the 32-bit version of Internet Explorer.
To use Internet Explorer 32-bit instead of 64-bit, perform the following steps:

  1. Click the Start button at the lower left corner of your screen.
  2. There are two different Internet Explorer icons listed, as shown in Figure 1. Click the Internet Explorer icon that does not have (64-bit) at the end.

Figure 1 - Internet Explorer Start Menu Icons

Article ID: SLN131628

Last Date Modified: 07/31/2018 09:49 AM

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