Clearing the Print Spooler in Windows

Clearing the Print Spooler in Windows


Table of Contents:

  1. Clearing the Print Spooler in Windows
  2. How to Manually Stop and Start the Print Spooler
  3. How to Manually Delete Files from the Spool Folder
  4. How to Manually Delete a Printer from the Registry

1. Clearing the Print Spooler in Windows

Some printing and communications issues may be caused by a problem with the Print Spooler. In some case re-starting or clearing the Print Spooler may resolve these issues.

Please use the guide below for instruction on re-starting the spooler, clearing files from the Spooler and deleting Printers completely from the Print Spooler.


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2. How to Manually Stop and Start the Print Spooler

  1. Click on the Start button and select Run. Type Command and then click OK to display the Command Prompt.




  2. In the Command Prompt type, net stop spooler, then press Enter to Stop the Print Spooler.
  3. In the Command Prompt type, net start spooler, then press Enter to Start the Print Spooler.

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3. How to Manually Delete Files from the Spool Folder

If you have jobs stuck in the print queue that will not delete, you might have to manually delete them.

  1. Stop the Print Spooler.
  2. Browse to C: Drive and Open.
  3. Browse to WINDOWS and Open.
  4. Browse to SYSTEM32 and Open.
  5. Browse to SPOOL and Select.
  6. Browse to PRINTERS.
  7. Delete all the files located in this folder, for example: FP00008 or FP00008.SHD.
  8. Restart the Print Spooler.

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4. How to Manually Delete a Printer from the Registry

It is also possible to delete Printers from the Computers Registry.

Warning: Changing or deleting files from the Registry may cause issues with your Operating System, such as being unable to Boot to Windows, please do NOT make any changes unless you are comfortable doing so. If the Registry becomes corrupted you may have to re-install the Windows Operating System
  1. If the printer cannot be deleted or removed and restarting the print spooler has not cleared the issue, you can remove the printer manually from the Registry.
  2. Click the Start button and then click Run. Type command and then click OK to display the command prompt (as described above).
  3. Type regedit, then press Enter. This will bring up the Registry Editor.


  4. In the Registry Editor, expand the My Computer area.
  5. Expand the HKEY_CURRENT_USER folder.


  6. Expand the Printers folder Click on the Connections folder.


  7. Please only delete the printer queue and the printer. DO NOT DELETE ANYTHING ELSE.

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Printer support
More information can be found in the User Guide for your model printer, or visit our Printer Support site for additional information, troubleshooting articles and videos.

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Article ID: SLN153544

Last Date Modified: 12/06/2019 08:08 AM


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