Table of Contents:
- Testing the Network Connection of Your Printer Using the PING Command
This article provides information on "Testing the Network Connection of Your Printer Using the PING Command"
1. Testing the Network Connection of Your Printer Using the PING Command
The ping command is a Command Prompt command used to test the ability of the source computer to reach a specified network destination. The ping command is usually used as a simple way verify that a computer can communicate over the network with the printer.
- Print a settings page from your printer to obtain the IP address assigned to it (this may change depending on your system type, please see your User Guide for information on Printing a Printer/System Settings Page).
- The IP Address will be listed under 'Network' sub-heading.
- Open up a Command Window:
- Click on Windows Start Icon.
- In the 'Search' Box or 'Run' Box type "CMD".
- Click on the 'CMD' or 'Command' Icon.
- The Command Prompt Window will now Open.
- On the first line type PING then IP Address (EG. PING 10.26.76.1) then hit Enter.
Note: Please ensure that a space is entered between PING command and the IP Address.
- If the PING command has worked the Printer should begin responding and you should see the reply in the command window.
- If the PING command has failed you will be advised that the "Request has Timed Out" or that the "Host is Unreachable".
- If the PING command does fail then the issue may be with the IP Address or another network problem, please continue diagnosing the network issue.
If these steps do not correct the problem, please contact Dell Technical Support.
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