Dell Backup and Recovery (DBaR) and Windows 10


Dell Backup and Recovery (DBaR) and Windows 10


Follow the guidelines below for using the Dell Backup and Recovery (DBaR) application with Windows 10.


Dell Backup and Recovery (DBaR) version 1.9 is only available for systems that upgrade to Windows 10.

The information contained is this article also applies to the AlienReSpawn backup software available with Alienware systems.

The Dell Backup and Recovery (DBaR) Update to version 1.9 is only available to systems that upgrade to Windows 10. This is to maintain compatibility for the DBaR application.

DBAR refers to Dell Backup and Recovery Application, a secure, easy, and reliable backup and recovery solution that protects your system (operating system, applications, drivers, settings) and data (music, photos, videos, file, and other important files), to prevent data loss. Used to replace the previous DataSafe Local 2.x and DBRM.
There are currently two versions of DBAR:

  • Basic: Pre-installed in the machine with the Windows system at the factory, you can build a system recovery disc and back up pre-installed applications and software from the factory.
  • Premium: An additional customer is required to upgrade the service.

Systems that ship with Windows 10 will not have Dell Backup and Recovery (DBaR) pre-installed.

If Dell Backup and Recovery is not updated as recommended (prior to updating to Windows 10), the only recourse left is to revert back to the previous working operating system. If the operating system rollback is not successful, the final solution may require a fresh reinstall of the operating system and Dell Backup and Recovery.


Update notification

Dell systems that have Dell Backup and Recovery (DBaR) and have upgraded to the Windows 10 operating system will notice a Dell Recommended Update on the Dell Backup and Recovery dashboard. This Windows 10 update will update DBaR to version 1.9 which is fully compatible with Windows 10.

If a download link is needed for DBaR 1.9 it can be downloaded from the following link: Dell Backup and Recovery (DBaR) Version 1.9 (See Figure 1.)

NOTE: Dell Backup and Recovery (DBaR) version 1.9 SHOULD NOT be installed on systems that shipped with Windows 10. Dell Backup and Recovery version 1.9 is ONLY for systems either upgrading to Windows 10 or have already upgraded to Windows 10.

Systems that ship with Windows 10 installed from the factory use the Windows 10 native Backup and Restore. Windows Backup and Restore can be found by Clicking Start, Settings, Update & Security then Backup.

DBaR Dell Recommendation for update
Figure 1. DBaR Dell Recommendation for update

Click the Install Upgrade Button to start the upgrade process. (See Figure 2.)

DBaR install update
Figure 2. - DBaR install update

Then click the Start Button. (See Figure 3.)

DBaR Start button
Figure 3. - DBaR Start button

If you check for a web update on DBaR while in Windows 8.1 then you will be shown the message below: (See Figure 4.)

DBaR Update available
Figure 4. - DBaR Update available

Additional Resource:


How to recovery system with DBAR

Dell Backup and Recovery Manager (DBAR) system recovery can be done in three ways:

  1. Run DBAR in the system, select Recovery, select System Recovery
  2. Call the recovery partition for system recovery. Move the mouse to the right side of the screen, select Settings when charm bar appears, press and hold Shift Restart at the same time, select Troubleshoot (Diagnostics) and DBAR
  3. System recovery with recovery media: the machine is plugged into an external power supply, the F12 key is continuously tapped after power-up enters the boot menu, and selects to start from the recovery media

Steps to system recovery with DBAR

  1. Run DBAR, select Recovery, select System Recovery. (See Figure 5.)

    Dell Backup and Recovery
    Figure 5. - Dell Backup and Recovery

  2. Select Factory Image, click confirm. The computer will restart and enter the recovery interface. (See Figure 6.)

    Restore your Computer
    Figure 6. - Restore your Computer


Steps to system recovery by recovery media

  1. Start the machine, continuously press the F12 key in the Dell interface to select start-up from the recovery media (laptop needs to be plugged into external power). (See Figure 7.)

    WELCOME
    Figure 7. - Welcome

    Note: When your notebook is restored using Factory Backup, you must connect the charger or you will be prompted for an error: "Please connect the AC adapter to continue. Your computer cannot be restored while it is powered by the battery". (See Figure 8.)
    Error
    Figure 8. - Error

  2. For a brief description, mirror integrity checks and all available images are displayed. (See Figure 9.&10.)

    Welcome Description
    Figure 9. - Welcome Description
    Checking your PC
    Figure 10. - Checking your PC

  3. Select Factory Image. (See Figure 11.)

    Restore your Computer
    Figure 11. - Restore your Computer

  4. Select the recovery type (Factor Recovery is recommended). (See Figure 12.)

    Choose a mode
    Figure 12. - Choose a mode

    Factory Recovery will erase all data not backed up on your system. It is important to perform the system recovery steps with this option if you want to save your data files on the hard drive.
  5. Choose whether to back up some of the data for the original system. (See Figure 13.)


    Figure 13. - System Recovery

    • Select YES, go to the file selection interface. (See Figure 14.)

      Select YES
      Figure 13. - Select YES

    • Select NO, just entered the recovery interface, when the restart button becomes operational, complete the restore operation, restart the computer, enter the factory operating system configuration. (See Figure 15.)

      Select NO
      Figure 14. - Select NO


How to use Dell Backup and Restore(DBAR) to make a factory image

preparation: One 8G or more blank USB stick

Note: Dell recommends a backup of the factory mirror the first time it is used out of the box.

Steps:
  1. Open Dell Backup and Restore.
  2. Select Recovery Media. The display will vary depending on the language version of your operating system. (see Figure 16.)

    Main Meau
    Figure 16. - Main Menu

  3. Insert the USB stick, select the media you inserted, click on Continue. (see Figure 17.)

    Factory Media
    Figure 17. - Factory Media

  4. Click on Start. (see Figure 18.)

    Start
    Figure 18. - Start

    Note: When you make a factory mirror backup, the data in the USB stick is formatted. If important data is in the USB stick, please back up first.
  5. Click on OK, factory media back up will complete. (see Figure 19.)

    Complete
    Figure 19. - Complete



Out of Warranty support Out of warranty? No problem click here, enter your Service Tag and view our offers.
Currently, offers are only available for US, Canada, UK, and France PC Customers. Server and Storage not applicable.




Article ID: SLN298526

Last Date Modified: 07/28/2020 02:25 PM

Rate this article

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
Please provide ratings (1-5 stars).
Please provide ratings (1-5 stars).
Please provide ratings (1-5 stars).
Please select whether the article was helpful or not.
Comments cannot contain these special characters: <>()\
characters left.