Do you need to reinstall Microsoft Windows or Linux on your Dell PC due to a system crash, hard drive replacement, etc.?
The Dell OS Recovery Tool helps you download a customized Dell recovery image of Microsoft Windows or Linux that was preinstalled on your Dell PC. Dell OS Recovery Tool now supports downloading SupportAssist OS Recovery for supported Dell PCs. Follow the steps below to download the utility, create a USB recovery media and reinstall Microsoft Windows or Linux on your Dell PC.
Dell OS Recovery Tool helps you create a USB recovery media using Dell ISO recovery image that is customized for your Dell PC. Dell OS Recovery Tool allows you to download either Microsoft Windows or Linux operating system, whichever was preinstalled on your Dell PC. To create a USB recovery media using a Windows PC:
The Advanced Mode in Dell OS Recovery Tool allows you to create a USB recovery key using a manually-downloaded operating system image file (ISO). This is useful if you are downloading the operating system recovery image on a non-Windows PC and creating a USB recovery key on a Windows PC using the Dell OS Recovery Tool.
Windows 10 recovery image enables you to format the hard drive and install a fresh copy of Windows 10 on your computer. File size of this recovery image is considerably higher than the Windows 10 Automated by SupportAssist.
Recovery image that is named Windows 10 Automated by SupportAssist enables you to create a recovery USB drive that supports SupportAssist OS Recovery.
Figure 3: Difference between Windows 10 Automated by SupportAssist and Windows 10 images (image in English)
SupportAssist OS Recovery is supported on select Dell computers that run a Dell factory-installed Microsoft Windows 10 operating system.
Key features of SupportAssist OS Recovery:
For more information, see the Dell knowledgebase article How to Use Dell SupportAssist OS Recovery
Dell SupportAssist OS Recovery provides a recovery environment with tools to diagnose and troubleshoot issues that may occur before your computer boots to the operating system. When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts SupportAssist OS Recovery. The recovery environment enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state.
SupportAssist OS Recovery is available only on certain Dell systems that run a Dell factory-installed Microsoft Windows 10 operating system. For the list of systems where SupportAssist OS Recovery is available, see the Dell SupportAssist OS Recovery Support Matrix at Dell.com/ServiceabilityTools.
The Dell OS Recovery Tool utility works on any Windows-based PC. Follow the instructions in the Using the Dell OS Recovery Tool section of this Dell knowledge-base article.
Dell OS Recovery Tool utility works on Windows-based PCs only. To manually download the Windows or Linux ISO file on a non-Windows PC:
For instructions on downloading the operating system recovery image and creating a USB recovery key in Linux or a non-Windows PC, refer to the Dell knowledge base article, "How to download and use the Dell OS Recovery Image in Linux."
Dell Windows recovery image is available for 64-bit Microsoft Windows operating systems only.
Dell OS Recovery Tool can pause and resume the download if there is a network connectivity issue. Download resumes when the network connection is restored.
Typical Windows ISO files are between 5-16 GB in size (varies across different Windows operating systems). Download duration can also vary based on network speed and download size.
To successfully boot to the USB or DVD recovery media to install Microsoft Windows 7 on the Dell PC:
If you download a large file through a Dell online application (such as Dell Windows Recovery Image website), you may receive a "Not enough space on drive" error. This is normally due to a space limitation on the drive that files are being saved to. Some images that are downloaded through Dell Windows recovery image can be up to 16 GB in file size.
To correct this error, you may need to free up additional disk space on the hard drive. For information about freeing up disk space in Microsoft Windows, refer to Microsoft's knowledge base articles:
Also, if you have an external hard drive or secondary hard drive with more disk space, simply select that drive to save the files to.
You can try to resolve this issue by using a different brand USB drive.
The operating system recovery image may not contain the latest device drivers for your Dell PC. Latest device drivers are available at Dell Drivers & Downloads website. After installing the operating system, it is highly recommended that you download and install the latest device drivers.
To learn more about downloading and installing device drivers, refer to the Dell knowledge-base article Drivers & Downloads - FAQs
If the Dell OS Recovery tool fails to launch after installation or if running the installer does not start the installation process, please temporarily disable any anti-virus or anti-malware software that may be installed on the system and try running the application or installer again.
Article ID: SLN299044Last Date Modified: 06/15/2020 03:18 AM