This article provides the information on "Installing Windows 10 on systems that contain both NVMe SSD and SATA storage options present".
The current Dell Windows 10 media will fail to install on systems that are configured with both Serial ATA (SATA) Hard Disk Drives (HDD)s and Non-Volatile Memory (NVMe) high performance Peripheral Component Interconnect Express (PCIe) Solid State Drives (SSDs).
There is a incompatibility between the Current Windows 10 recovery environment (WinRE) storage drivers and the NVMe high performance SSD drivers when there is a combination of SSDs and HDDs on the same system.
NVMe SSD drives are available on select Dell systems such as:
The current workaround is to disable all the SATA Storage device (HDD/SSD) controllers in the system Basic Input/Output System (BIOS) before performing the Windows 10 install to the NVMe SSD from Dell media.
After disabling the SATA Storage Device, you also have to make sure the BIOS is setup correctly by following these Steps:
Once the Windows installation is completed, the SATA Storage Device controllers can be re-enabled without any issues and both the NVMe drive and the SATA drive(s) will function normally. No further changes are necessary.
Dell Engineering has addressed this issue and a fix was incorporated into the latest Dell Windows 10 media release. Recovery media options are available at Dell Windows Backup Media and Recovery Options.
Article ID: SLN301036Last Date Modified: 06/16/2020 03:12 AM