Keyboard Lights not Working on Alienware Laptops


Keyboard Lights not Working on Alienware Laptops


Alienware Arena Symptom The keyboard light on your Alienware laptop stops working after installing or updating Alienware Command Center. Also, a Keyboard HID device shows missing from device manager.

Affected Systems:

Alienware Area-51m Alienware M15 R2 Alienware M17 R2 Alienware 15 R4 Alienware 17 R5

Solution

Download and install the latest version of Alienware Command Center (Version 5.2.63.0 or higher) from Dell Drivers and Downloads page.

  • Browse to the Dell Drivers & downloads page:

  • Locate the Alienware Command Center Application on the list and click Download.

  • Open File Explorer and browse to the location where the downloaded file is saved.

  • Double-click the setup file and follow the on-screen instructions to complete the installation process.

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Article ID: SLN318074

Last Date Modified: 08/19/2020 10:35 AM

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