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Número de artículo: 000129750


007-340 and 007-341 Motor Failure Errors on the Dell 2150cn/cdn Laser Printer

Resumen: Follow the steps to help resolve the 007-340 or 007-341 motor failure errors on the Dell 2150cn/cdn Laser printer.

Contenido del artículo


Síntomas


Follow the steps to help resolve the 007-340 or 007-341 motor failure errors on the Dell 2150cn/cdn Laser printer.




This article applies to the following errors:
  • 007-340: IOT Main Motor Failure
  • 007-341: IOT Sub Motor Failure
As the error suggests, the most likely explanation for a 007-XXX Motor Failure error is that the specific motor has failed.

In some cases, however, there may be another issue. Please follow the steps below to diagnose the problem:
  1. Turn off the Printer and remove the communication cables (USB or Ethernet, depending on Set-Up)
  2. Power the Printer back on and check if the error has recurred
  3. If the error has recurred, please remove and re-seat the PHD Unit, ensuring that all packaging has been removed and that the PHD Unit is installed correctly
  4. After re-seating the PHD Unit, power the printer back on and check for the error
  5. If the error has recurred, remove all Optional components installed in the Printer - instruction for which can be found in your printer User Guide
    • Optional Memory Module
    • Optional 250-Sheet Feeder
    • Optional Wireless Adapter
  6. With the Optional components removed, Power the Printer back on and check if the error has recurred
  7. If the error has recurred, please contact Dell technical support.
 

Propiedades del artículo


Producto afectado

Dell 2150cn/cdn Color Laser Printer

Fecha de la última publicación

21 feb 2021

Versión

3

Tipo de artículo

Solution