Latitude E7440, and E7240 mSATA drives would not encrypt correctly with Symantec Pretty Good Privacy (PGP)

Latitude E7440, and E7240 mSATA drives would not encrypt correctly with Symantec Pretty Good Privacy (PGP)



Article Summary: This article provides information on "Latitude E7440, and E7240 mSATA drives would not encrypt correctly with Symantec PGP".


Latitude E7440 and E7240 systems would not encrypt properly using Symantec Pretty Good Privacy (PGP) encryption.

Dell system users reported that they were unable to encrypt the mSATA drives on their Latitude E7440 or E7240 systems using Symantec Pretty Good Privacy (PGP) encryption software.


Updating the Serial ATA controller driver resolved the issue

The system user reported that updating the Intel® Rapid Storage Technology Serial ATA controller driver resolved the problem and the mSATA drives then encrypted without issue.


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ID de l'article : SLN289104

Date de la dernière modification : 04/04/2016 08:45 AM


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