A device driver or software driver is a computer program allowing higher-level computer programs to interact with a hardware device. For the OptiPlex 7020, all the driver installations for their devices are similar except that some systems may have more devices than others.
After a clean installation of the Microsoft® Windows 8.1 operating system, you must install the following drivers / software packages:
Windows 8.1 driver install list and order of model: OptiPlex 7020.
After a fresh copy of windows is installed, always install the Intel chipset driver utility first. After that, you can install the rest of the devices' drivers in any sequence. However we would recommend you follow the convention below.
Check if the chipset driver is installed by looking at Device Manager - shown below. Install the Intel chipset update from the Support Site or by inserting the Dell Resource DVD.
Generally, Windows has comprehensive support for many items, but the following Dell™-branded drivers and software must be installed for proper operation if the operating system has been removed and reinstalled:
Windows 8.1>Chipset Drivers>Intel Chipset Software Installation Utility.
Check if the iAMT driver is installed by looking at Device Manager. Install the Intel Management Engine Components Installer update.
Windows 8.1 > Chipset Drivers > Intel Management Engine Components Installer.
The iAMT package will also installing the folllowing:
Check if the USB 3.0 driver is installed by looking at Device Manager. Install the Intel USB 3.0 driver update.
Windows 8.1 > Chipset Drivers > Intel USB 3.0 xHCI.
The video drivers are sorted into two parts. They are Intel OBD graphic drivers and Add_in card drivers depending on different system specifications.
Check if the video driver is installed by looking at Device Manager. Install the Intel GMA HD4000 driver update from the Support Site or by the Dell Resource DVD.
Windows 8.1 > Video Drivers > Intel GMA HD 4000.
The add-in video card drivers are for the following optional video controllers:
These video drivers should already be embedded into Windows 8.1 as native drivers, the operating system will auto detect the video controller and install the driver. However if it doesn't you can install from the Resource DVD or from the Support site.
Check if the audio driver is installed by looking at Device Manager. Install the Realtek ALC3220 HD Audio driver update from the Support Site or by the Dell Resource DVD.
Windows 8.1 > Audio Drivers > Realtek ALC3220 HD Audio.
Once you have installed the audio driver, the High Definition Audio Device entry becomes the Realtek High Definition Audio entry.
Check if the network card driver is installed by looking at Device Manager. Install the Intel I217 Gigabit Platform LAN Network Device driver update from the Support Site or by the Dell Resource DVD.
Windows 8.1 > Network Drivers > Intel I217 Gigabit Platform LAN Network Device.
Before network drivers are installed, the Microsoft® Windows operating system does not recognize the integrated LOM and sets the device up as an Ethernet Controller under Other devices. Once you install the network drivers, it is recognized properly under Network adapters.
Article ID: SLN295272
Last Date Modified: 05/15/2018 06:58 AM