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Article Number: 000126182

How to Run WSDeactivate on Dell Encryption Enterprise / Dell Data Protection Enterprise Edition

Summary: WSDeactivate can be run on Dell Encryption Enterprise or Dell Data Protection Enterprise Edition by following these instructions.

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Article Content

Symptoms

This article provides instructions how to run WSDeactivate on Dell Encryption Enterprise (formerly Dell Data Protection | Enterprise Edition).

Affected Products:

Dell Encryption Enterprise
Dell Data Protection | Enterprise Edition

Affected Operating Systems:

Windows

Cause

Not applicable.

Resolution

To run WSDeactivate, first Acquire it by contacting support, then Run it. For more information, click the appropriate process.

To acquire and then access WSDeactivate:

  1. Contact Dell Data Security support to request WSDeactivate.
Note: For more information about how to contact Dell Data Security support, reference Dell Data Security International Support Phone Numbers.
  1. Upon receipt, right-click the file that is provided by support and then select Extract All.
  2. Right-click WSDeactivate.zip and then select Extract All.

Extract All

  1. The extracted folder contains WSDeactivate.

Extracted WSDeactivate

WSDeactivate can be run using either the user interface (UI) or command-line interface (CLI). For more information, click the appropriate method.

To run WSDeactivate using the UI:

  1. Open the WSDeactivate folder.

WSDeactivate folder

  1. Double-click the appropriate version of WSDeactivate.

Double-clicking WSDeactivate

Note: The bit rate of the utility must match the architecture of the operating system.
  • WSDeactivate_x64 - 64-bit version
  • WSDeactivate_x86 - 32-bit version
  1. From the WSDeactivator window, click Run.

Run

  1. The Vault Remover window is displayed. Click OK. The computer reboots.

Reboot prompt

To run WSDeactivate using the CLI:

  1. Right-click the Windows start menu and then select Run.

Run

  1. In the Run user interface (UI), type cmd and then press CTRL+SHIFT+ENTER to run the Command Prompt as an administrator.

Run UI

  1. If User Account Control (UAC) is enabled, click Yes.

User Account Control prompt

  1. From Command Prompt, run WSDeactivate with the wanted parameters.

WSDeactivate with parameters

Parameters:

The following table displays the parameters available for WSDeactivate.

Parameters Meaning
–s Runs the utility silently, suppressing run and reboot confirmation prompts
–n No reboot, suppressing reboot after deactivation

CLI Examples:

Example #1:

WSDeactivate_x64 -s

Example #1 contains:

  • Bit: x64
  • Silent install = Yes
  • Reboot = Yes

Example #2:

WSDeactivate_x86 -s -n

Example #2 contains:

  • Bit: x32
  • Silent install = Yes
  • Reboot = No

Other Resources:

Dell Encryption WSDeactivate Usage Guide

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

 

Article Properties

Affected Product

Dell Encryption

Last Published Date

20 Dec 2022

Version

11

Article Type

Solution

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