Knowledge Base

Replace Cart Error 093-930 (Yellow), 093-931 (Magenta), 093-932 (Cyan), 093-933 (Black) on a Dell Color Laser Printer 3110cn

  1. Print a Parameter Setting Report.
    1. Power off the printer.
    2. Close all printer covers and doors.
    3. Hold down the and buttons on the printer and power the printer on.
    4. Release your fingers from the keys when the message Diagnosing... appears.
      Customer Mode and ESS Diag are displayed.
    5. Press the button to select Customer Mode.
    6. Press the or button until Parameter appears and press the button.
      On the LCD, the Parameter menu appears.
    7. Press the or button until Print appears and press the button.
      The Parameter Setting Report prints.
    8. Press the Cancel button to stop the test.

  2. Reseat the toner cartridge based on the error: Yellow = (0093-930) Magenta = (093-931) Cyan = (093-932) Black = (093-933).
  3. If error persists after reseating the cartridge replace the cartridge. If the error persists after replacing the toner cartridge, Contact Technical Support.

Article ID: SLN135752

Last Date Modified: 05/04/2011 12:00 AM

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