Chromebox and Chromebox for Meetings System Guide

Chromebox and Chromebox for Meetings System Guide


Chromebox and Chromebox for Meetings

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Dell Chromebox and Chromebox for MeetingsSystem Guide: Contains Links to How-To Guides and Useful Information About Your System


Expand Each Section Below for Information About Using Your Dell Chromebox and Chromebox for Meetings

Installation Options:

This section covers the supported Operating System (OS) re-installation options for your system

Chrome OS

The Installation Options section covers the Factory Restore and the Reinstallation options for your Chrome Operating System (OS).

Note: There are slight differences between Chromebox and Chromebox for Meetings (CfM). Chromebox boots straight up to the Chrome OS environment just like Chromebook, while the Chromebox for Meetings (CfM) brings you to the Google+ Hangouts mode as the default startup screen. However, you are still able to exit from the Google+ Hangouts mode user interface during the bootup process by pressing the CTRL + ALT + S combination keys.

Powerwash is not available when:
  • You signed in as a guest account.
  • You are trying to reset a Chromebox managed device (Enterprise-enrolled device)
  • You are trying to reset a Chromebox for Meetings managed device.
Drivers:

The Drivers section is rather short for the Chromebox and CfM. The drivers install as part of the Chrome Operating System install. Therefore there is no Drivers and Downloads section.

Diagnostics and Error Codes:

This section only covers the Chrome Shell (CROSH) diagnostics. The Chrome OS does not support ePSA, Dell BIOS, the F12 Boot menu or DellConnect. There are no preboot diagnostics.

Note: CROSH command, Chrome Commands & View System Information are not available in CfM Google+ Hangouts mode. To troubleshoot a CfM device in the Chrome OS environment, you have to exit from the CfM Google+ Hangouts mode by pressing the CTRL + ALT + S during the bootup screen.

Hardware:

This section covers guidelines for the various hardware-related tasks and faults you may experience on this particular system type. Most hardware issues are resolved by the Return for Repair warranty this system is covered by. There are no Customer Replaceable Parts on this system.

Input Devices Issues
Audio
BIOS and Motherboard
Networking, Wi-Fi, Bluetooth
No POST, No Power
Ports, Port Replicators and Docking Stations

Additional Software, Security and Encryption, and Anti-virus:

This section covers the Software that is supported on your system, it also has links to information about Security and Encryption and Anti-Virus.

See the tabs below to find out more information

Software

Software sold with your machine:

The software sold with your system is subject to change, but the software within the Chrome OS will all be in the form of Apps. This section provides information on preinstalled software and how to identify the software sold with your system.

Google
Using your Operating System:

This section covers guides on setting up and using your system when you first receive it.

Security and Encryption

The Security and Encryption section covers the security and encryption hardware/software currently available on your system, plus applicable upgrade options.

Anti-virus

The Antivirus section is quite short. You will need to choose your own security software/app from those supplied through the Chrome OS and store. There is no Antivirus/Malware software currently bundled with the system at point of sale.

General Rules for safe Internet browsing:

The General Rules for safe Internet browsing section provides suggestions and best practices for navigating the Internet and minimizing security risk.

If You Require Assistance on a Topic Not Covered in This Guide, Please Use the Search Box at the Top Right of This Page to Find Further Help




Article ID: SLN293915

Last Date Modified: 10/11/2018 11:12 AM


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