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Article Number: 000051061


License XML file fails importing into Connections License Manager 1.0

Article Content


Symptoms

When trying to import a license file issued from the Dell License web portal into Dell Connections License Manager (DCLM) 1.0 the following error occurs:

 

Please select a valid license xml file for importing

Resolution

License files for the following products are affected:

 

·         Dell Server Management Pack 5.x for Microsoft System Center Operations Manager (SCOM) (for Out-of-band server feature)

·         Dell Lifecycle Controller Integration (DLCI) 2.x for Microsoft System Center Configuration Manager (SCCM)

·         Dell Smart Plug-in 3.x for HP Operations Manager (HPOM) for Windows

·         Dell OpenManage Connection 2.x for IBM Tivoli Netcool/OMNIbus

 

DLCM 1.0 contains a bug whereas the license’s filename is expected to be lowercase. The license content itself is valid and should not be reissued. Simply rename the file extension “.XML” to “.xml” and the import will proceed.

 

Dell Engineering will address this in a future DCLM version.

Article Properties


Last Published Date

21 Feb 2021

Version

3

Article Type

Solution