Windows 10 upgrade fails with error 0x80240020

Windows 10 upgrade fails with error 0x80240020



This article provides the information on "Windows 10 upgrade fails with error 0x80240020".


Windows 10 upgrade failure

A small number of Dell system users have reported that their 7/8.1 systems encountered an upgrade failure with an error of: 0x80240020.




Run the Windows Update troubleshooter

Working with Dell technical support, it was determined that running the Windows update troubleshooter in Windows 7/8.1 will resolve the issue and allow the Windows 10 upgrade to proceed successfully. (See Figure 1.)


Figure 1. - Opening the Windows update troubleshooter from Control Panel, All Control Panel Items, Troubleshooting, All Categories


Other Windows 10 Upgrade troubleshooting

Windows 10 Update Error C1900101-40017

Dell Windows 10 Portal

How to upgrade to Windows 10 using the Microsoft Windows 10 Media Creation Tool


Article ID: SLN298478

Last Date Modified: 08/02/2018 09:13 AM


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