Knowledge Base

How to Troubleshoot 024-954 Bypass Tray is Out of Paper Error on the S3840cdn / S3845cdn Dell Color Laser Printers

When printing reports form the printers operator panel a Bypass Tray is Out of Paper 024-954 error may appear. Please follow the steps below to resolve this error.

  1. Please go to EWS; and login as an admin
  2. Click the "System" on the left pane, then select "Defaults and Policies"
  3. Select the "Report Output Tray":
  4. Select "Tray 1":

More information can be found in the User Guides S3840cdn, S3845cdn

If these steps do not correct the problem, please contact Dell Technical Support.

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Article ID: SLN304218

Last Date Modified: 11/30/2016 03:12 PM

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