2155cn / 2155cdn Dell Laser Printer Knowledge Base Resource Library

2155cn / 2155cdn Dell Laser Printer Knowledge Base Resource Library



Table of Contents:

  1. Finding the Service Tag and Express Service Code
  2. Warranty status and System Info
  3. Documents and Files
  4. Printer Installation & Setup
  5. Installing Optional Accessories
  6. Routine Printer Maintenance
  7. Troubleshooting Printer Issues


This article provides convenient links to recommended knowledge base articles for the 2155cn/cdn Laser Printer.


Finding the Service Tag and Express Service Code

The Service Tag and Express Service Code is the unique identifier of your printer.
The Service Tag is a 7 character code ending in a number 1. E.G. WS2HGF1
The Express Service Code is a 13 character (numbers only) long string of numbers. E.G. 1234567892345
When you register your printer with the Dell Support Site or make call to Dell Technical Support you will be required to provide the printer Service Tag.

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Warranty status and System Info

For information on finding out if your Printer is in warranty or you would like to extend or change the warranty, please click on the link below:

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Documents and Files

For information on finding your Printer's User Guide and a detailed description of how to download the latest Drivers and Firmware Updates, please see the articles below:

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Printer Installation & Setup

Detailed installation advice for installing your Laser Printer on a variety of Operating systems as well as instruction on a variety of Windows based services.
Windows Driver Install:

Scanning:

Faxing:

Copying:

Mac Driver Install:

Linux Driver Install:

Mobile Printing:

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Installing Optional Accessories

Use the articles listed below for detailed instruction on removing and installing Optional Extras purchased for your 2155cn/cdn Laser Printer:

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Routine Printer Maintenance

For detailed instruction on a variety of routine Printer maintenance tasks as well as tips on general usage of those tasks in troubleshooting Issues.
To Purchase any consumable parts for your Dell 2155cn/cdn laser Printer, please go to www.dell.com and use the drop down menu's to specify the consumable product and system type.

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Troubleshooting Printer Issues

Paper Jam Errors:
Use the articles below to diagnose and troubleshoot Paper Jam issues on your Printer:

Paper Feed/Load Errors When Printing:
Use the articles below to diagnose and troubleshoot Paper feed issues or Load errors, displayed on the Printer's Operator Panel:

Print Quality:
Use the articles below to diagnose and troubleshoot Print Quality Issues displayed on the page after printing:

Printer Displays an Error:
Use the articles below to diagnose and troubleshoot issues when an error code is displayed on the Printer's Operator Panel:

Fax Issues:
If you are experiencing any issues while using the fax or want further information on setting up the Fax feature, please see the article below:

Excess Noise:
If the Printer is making a loud abnormal noise or the noise from it seems excessive, please click on the article below to troubleshoot the source of the noise:

No Power:
If the Printer does not power on at all and there are no signs of life from the system, such as lights, beeps or motor noises, please click on the article below to diagnose the issue:

No Response From Printer when a job is sent:
Please click on the appropriate article below for advice on Troubleshooting a Printer when a job has been sent to it but shows no sign of response.

If these steps do not correct the problem, please contact Dell Technical Support.

Printer support
More information can be found in the User Guide for your model printer, or visit our Printer Support site for additional information, troubleshooting articles and videos.

Purchase Toner and other Dell Laser Printer Supplies (select your country in the dropdown shown)

Dell Recycling

It is recommended that only Dell Branded toner, drums, transfer rollers or other consumables are used in our laser printers. Dell cannot guarantee compatibility or the print quality of any 3rd party consumables.



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Article ID: SLN288414

Last Date Modified: 08/28/2018 05:25 PM


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