The following article provides information about VMware ESXi 6.7 Update 3 become unresponsive when Dell OpenManage Server Administrator (OMSA) 9.3.0 is Installed.
The following symptoms may occur once a Dell server is upgraded to VMware ESXi 6.7 Update 3 / Update 2
if Dell OpenManage Server Administrator (OMSA) 9.3.0
is also installed:
- Tasks failing/timing-out on the host such as vMotion, snapshots, maintenance-mode, vm-power-on
- Host disconnects from vCenter as soon as you start one of the above tasks
- ESXi Embedded Host Client is not accessible
- esxcli commands are unresponsive.
If VMware ESXi 6.7 Update 2
is installed with OMSA 9.3.0
the service will fail to start preventing any OMSA connectivity or monitoring functionality.
The failing OMSA service may also affect other management providers that load under ESX's CIM Server service.
The following event may be noted in the main ESXi syslog:
sfcb-dcim: doLoadProvider: dlopen(/usr/lib/cim/libcmpiTunnelProvider.so) failed, dlerror: libcmpiCppImpl.so.0: cannot open shared object file: No such file or directory
Dell OpenManage Server Administrator 9.3.0 released before ESXi 6.7 Update 2 or Update 3 were released and is therefore unsupported
. Dell EMC Engineering will address this issue with full support in OMSA 9.3.1
releasing soon and this article will be updated with download instructions to reinstall OMSA 9.3.1 when becomes available.
In the meantime, Dell EMC Engineering recommends uninstalling OMSA 9.3.0 from ESXi 6.7 Update 2 or Update 3 using the following shell command:
esxcli software vib remove --vibname=OpenManage