Unable to Install Dell Threat Defense for Mac

Unable to Install Dell Threat Defense for Mac


An administrator may be unable to install Dell Threat Defense due to the product already being installed on the endpoint.


Affected Products:

Dell Threat Defense v1.0 and later

Affected Platforms:

Mac


When installing Dell Threat Defense an administrator may see:

This message may appear because:

  • Incompatible Dell Threat Defense was installed previously.
  • The same Dell Threat Defense version was already installed.
Note: For information on how to location version, reference How to Identify the Version of Dell Threat Defense.


  1. Uninstall Dell Threat Defense.
  2. Install Dell Threat Defense.

For support, US-based customers may contact Dell Data Security ProSupport at 877.459.7304, Option 1, Ext. 4310039, or via the Chat Portal. To contact support outside the US, reference ProSupport’s International Contact Numbers. For additional insights and resources, visit the Dell Security Community Forum.


Identificación del artículo: SLN303429

Última fecha de modificación: 10/02/2018 09:56 AM


Califique este artículo

Preciso
Útil
Fácil de comprender
¿Este artículo fue útil?
No
Envíenos sus comentarios
Los comentarios no pueden contener estos caracteres especiales: <>"(", ")", "\"
Disculpe, nuestro sistema de comentarios está actualmente inactivo. Vuelva a intentarlo más tarde.

Muchas gracias por sus comentarios.