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Why Can´t I Install a Printer on the Kensington Portable Universal Docking Station? - KB Article - 173465

Reconnect the Printer to the Kensington Docking Station

To allow proper installation, connect the printer to the docking station before docking the computer. Follow the instructions below to remove the printer and computer from the dock, and reconnect them in the correct order.

  1. Click the Safely Remove Hardware icon in the system tray, and click Remove the Asix AX88172 USB 2 to fast ethernet adapter.

  2. Physically disconnect the docking station from the USB port on the computer.

  3. If necessary, disconnect the printer from the parallel port.

  4. Reconnect the printer to the parallel port on the docking station.

  5. Reconnect the docking station to the USB port on the computer.

  6. The printer should now install properly.

Dell Printer Additional Information

For additional assistance beyond what is provided in this article, you can E-mail or Chat with a Technical Support Representative at Dell support.

Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN67066

Last Date Modified: 07/31/2010 12:00 AM

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