Knowledge Base

How to run WSDeactivate on Dell Encryption Enterprise Shield \ Dell Data Protection Enterprise Edition Shield


This article provides step by step instructions how to run WSDeactivate on Dell Encryption Enterprise Shield (formerly Dell Data Protection | Enterprise Edition Shield.


Affected Products:

Dell Encryption Enterprise Shield
Dell Data Protection | Enterprise Edition Shield




Follow the steps below to run WSDeactivate:

  1. Right click on WSDactivate folder
  2. Select Extract All

  1. Open WSDactivate folder

  1. Click the proper version of WSDeactivate

  1. Click Run

  1. Click OK to Reboot.


For support, US-based customers may contact Dell Data Security ProSupport at 877.459.7304, Option 1, Ext. 4310039, or via the Chat Portal. To contact support outside the US, reference ProSupport’s International Contact Numbers. For additional insights and resources, visit the Dell Security Community Forum.


Article ID: SLN298107

Last Date Modified: 07/18/2018 10:12 AM


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