How to activate a Dell Wireless 5808 WWAN card for AT&T, T-Mobile and Sprint

The Dell Wireless 5808 WWAN card

Dell Wireless 5508 Mobile Broadband Mini-Card is based on the Qualcomm MDM9615 chipset and it provides support for Multi-mode 4G/LTE mobile broadband at a peak download rate of 100Mbps.

Dell Wireless 5508 Mobile Broadband Mini-Card is one WWAN module that will support all the U.S & Canadian carriers for LTE, and it will also have CDMA (Sprint/Verizon Wireless), HSPA+ (AT&T), and AWS (T-Mobile) fall back support.

Activation Procedures

Activation in Windows 8/8.1

1. Install the SIM Card (If the SIM was pre-installed in your system, skip to item 2)
   1. Turn your computer over.
   2. Remove the battery.
   3. Insert the SIM card into the slot available in the battery bay.
   4. Replace the battery.
2. Connect to Network
   1. Select Settings from the Charms Menu Bar and select Change PC settings.
   2. In the PC Settings tab, select Network.
   3. In the Network tab, select your Mobile Broadband Carrier.
   4. In the Mobile Broadband Carrier tab, note the International Mobile Equipment Identity (IMEI) and the Integrated Circuit Card Identifier (ICCID).
3. Install the Drivers
   1. Go to dell.com/support.
   2. Enter the computer Service Tag or select your computer from Select a product.
   3. Click Get drivers and select View All Drivers to go to the Drivers and Downloads page.
   4. Select your operating system from the drop-down menu.
   5. Select the driver for your mobile broadband card from the Modem/Communications group.
   6. Download the driver.
   7. Run the installer, and follow the installation instructions.

Activation in Windows 7 via AirCard Watcher

1. Install the SIM Card (If the SIM was pre-installed in your system, skip to item 2)
   1. Turn your computer over.
   2. Remove the battery.
   3. Insert the SIM card into the slot available in the battery bay.
   4. Replace the battery.

2. Install the Drivers
   1. Go to dell.com/support.
   2. Enter the computer Service Tag or select your computer from Select a product.
   3. Click Get drivers and select View All Drivers to go to the Drivers and Downloads page.
   4. Select your operating system from the drop-down menu.
   5. Select the driver for your mobile broadband card from the Modem/Communications group.
   6. Download the driver.
   7. Run the installer, and follow the installation instructions.
3. Connect to Network
   1. Click Start > AirCard Watcher. The AirCard Watcher application will appear.
   2. Click Settings, and then select About from the drop-down menu.
   3. Select Device Option from the left panel and make a note of the International Mobile Equipment Identity (IMEI) and Mobile Equipment Identifier (MEID) displayed.
   4. Select SIM Option from the left panel and make a note of the Integrated Circuit Card Identifier (ICCID) displayed. To activate your Mobile Broadband service over the phone, call your service provider with the information gathered above.
   5. All of the following information should relate to the account holder:
   6. The following details are needed for activation with your service provider.
      • Full name or Company Name (existing customers must provide the name as shown on your service provider’s bill)
      • User name, if different from the name on the account
      • Billing address (cannot be a P. O. box)
      • Zip code of the primary place of use
      • Address of the primary place of use (cannot be a P. O. box) (Individual Only)
      • Two contact phone numbers
      • Your service provider’s mobile phone number (if it exists)
      • Tax ID # (Business only)
      • Years in business (Business only)
      • E-mail address
      • Social Security Number
      • Date of birth
      • Driver’s license number, State issued, and expiration date
      • IMEI or MEID
      • ICCID — A unique identifier assigned to the SIM card which is pre-installed on your computer or included in your kit if purchased separately
4. Connecting to the Internet
   1. Click Start > AirCard Watcher
   2. Click Connect

Activation in Windows 7 Using the Skylight software to activate

1. In the Skylight application Window, click on the icon of the wrench, this will open User Options.
2. In the left pane of User Options click Firmware, then click on Network Operator in the right pane. This will give you a drop down list of carriers.
3. Select your carrier from the list. then click OK.
4. The firmware will now be updated and a progress indicator message will show as the update is processed.
5. Once completed, your SIM should now be associate with your carrier, the Connect button should be active to allow you to connect to your network.