Realtek RTS5170 SD card reader lost function after playing music stored in SD card

Realtek RTS5170 SD card reader lost function after playing music stored in SD card


Systems with the Realtek RTS5170 SD card reader may have a loss of function after playing music files from an SD card after 1-2 mins. Playing video or attempting to read/write files will not lead to SD card reader issue.

This is due to compatibility issue between the Card Reader driver V10.0.1025.31214 and Microsoft QFE KB3156421. To resolve this issue please update card reader driver from the Drivers and Downloads site to V10.0.10586.31225 or later.

Impacted systems are listed below.

Inspiron Notebooks
Inspiron 3162
Inspiron 3168
Inspiron 3x51
Inspiron 3x52
Inspiron 3555
Inspiron 3x58
Inspiron 3x59
Inspiron 5x52
Inspiron 5x57
Inspiron 5x59

Vostro Notebooks
Vostro 3x59

Desktops
Inspiron AIO 3052/3452
Inspiron 3655/3656/3252
Inspiron 3650/3250
Vostro 365x
Vostro 3250/3252
Vostro 3052

Article ID: SLN302768

Last Date Modified: 04/05/2018 09:42 AM


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