Wyse ThinOS and Xenith - Saving Event Logs to a USB Stick or an FTP Server

Customer wants to save the event logs to the FTP server for troubleshooting or records purposes.

1. Xenith or WTOS Wyse Thin Client

2. (Optional) FTP Server

To save to a USB Flash drive:

1. Open up your local WNOS.INI (or XEN.INI) file:

2. Add the following line: SaveSysInfo=USB

3. Then reboot the client. You will be able to retrieve the Event Log by inserting a USB Flash drive on any of the device's USB ports.

To save the Event Log to an FTP server:

1. Under the WNOS folder(c:\inetpub\ftproot\wyse\wnos usually) verify that you have a TRACE folder. If you don't have one, create it before proceeding
2. If using IIS, verify that anonymous access has been granted and that allow read/write is enabled
3. Add the following expression to your WNOS.INI file: SaveSysInfo=ftp://<host>/wyse/wnos/trace/$mac-log.txt Append=Yes

Where

<host> - is the IP address of the FTP server

Append=Yes - makes a persistent log file that is not overwritten after each boot.

Note: You will have an event log file with a name like 008064b73240-log.txt, where the first 12 characters will be the MAC address of the device.

CAUTION: This parameter with the FTP option should ONLY be used when working with technical support. Do not enable under normal production environment.

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