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Limitations on Using Three Displays Through Integrated Intel HD 4000 Video on OptiPlex 7010 and 9010



Article Summary: Configuring the Use of Three Displays Through Integrated Video on OptiPlex 7010 and 9010


Some users may report issues when trying to get three displays to work on the OptiPlex 7010 or 9010 through the Intel HD 4000 Integrated Video solution. Intel and Dell documentation state that the integrated HD 4000 video solution is able to support three displays natively.

The configurations that support 3 displays are limited to the ones listed below. If any other type of dongle or adapter that changes the input type on a port is used (Single-link passive DisplayPort to DVI, DisplayPort to VGA, for example), the system will automatically restrict the video card to two displays.

The supported three display configurations are:

  • Two (2) displays connected DisplayPort to DisplayPort (No adapters) and one display connected through VGA. (Recommended configuration)
  • Two (2) displays connected via active Dual-Link DisplayPort to DVI adapters (Dell Part Number 470-AANW) and one display connected through VGA. (This configuration requires 2 available USB ports)
  • One (1) display connected DisplayPort to DisplayPort (No adapters), one (1) display connected via active Dual-Link DisplayPort to DVI adapter (Dell Part Number 470-AANW) and one display connected through VGA. (This configuration requires 1 available USB port)
NOTE: The Dual-Link DisplayPort adapter has a USB and a DisplayPort connector. Each adapter will require 1 dedicated USB port.

Dell DisplayPort to DVI (Dual-Link) adapter. Product Shot





Artikkel-ID: SLN80450

Dato sist endret: 09/19/2017 09:21 AM


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