Upgrading to Dell ControlPoint (DCP) 1.4

Upgrading to Dell ControlPoint (DCP) 1.4

Article Summary: This article provides information on "Upgrading to Dell ControlPoint (DCP) 1.4".

Table of Contents:
  1. Background
  2. Resolution



This article is applicable to users that encounter the following
  • Unable to enroll prints
  • Windows Password Sync and Single Sign On may not work due to the issue with the credentials not being recognized
  • Credentials enrolled in DCP 1.3 or before are not recognized in DCP 1.4
  • Missing Control Vault tab even though the firmware has been updated

Applicable to System models:

Latitude E6400 E6400 ATG XFR E6400 E6500 E4300 Z600 E4200 XT2 XFR XT2
Precision Mobile M6400 M6500 M4500 M4400 M2400
Latitude E5400 E5500
Precision Workstation T3500 T5500 T7500



Follow instructions provided by wave here.


Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips.

Article ID: SLN148075

Last Date Modified: 07/17/2012 12:00 AM

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