Legacy e-Port Docks May Not Recognize Newer Keyboards When Docking or Re-docking

Legacy e-Port Docks May Not Recognize Newer Keyboards When Docking or Re-docking



This article addresses an issue with older e-Port docks recognizing newer keyboards when the system is docked/re-docked.


e-Port docks older than revision A05 might not recognize newer keyboards when docked/re-docked.

To resolve this issue, follow these steps:
  1. Open Device Manager
  2. Right click on each USB device and then left click Properties
  3. Left click the Power Management tab (if available)
  4. Uncheck Allow the computer to turn off this device to save power
  5. Click OK
  6. Repeat steps 2 through 5 for each USB device in Device Manager




Article ID: SLN307254

Last Date Modified: 09/10/2017 02:41 PM


Rate this article

Accurate
Useful
Easy to understand
Was this article helpful?
Yes No
Send us feedback
Comments cannot contain these special characters: <>()\
Sorry, our feedback system is currently down. Please try again later.

Thank you for your feedback.