Version Problem with Dell Support Center Upgrade

Version Problem with Dell Support Center Upgrade


Original systems are shipping with DSC version 3.0.5621.01 and after upgrading successfully to version 3.0.05694.21 the system will find another upgrad to version 3.0.05744.02. It appears to install the latest version but it does not replace 3.0.5744.02 and thus you are in a cycle where it is always finding an upgrade to install but never installing it.

To fix this issue:
  1. Uninstall Dell Support Center.
  2. Download SupportAssist Installer from https://downloads.dell.com/serviceability/catalog/SupportAssistInstaller.exe.
  3. Run SupportAssistInstaller.exe to bootstrap the full installation.



Article ID: SLN71605

Last Date Modified: 10/03/2018 01:47 PM


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