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Dell OptiPlex DDR3 Memory Compatibility Guide

Summary: Reference the DDR3 Memory Compatibility Guide for the Dell OptiPlex series.

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Article Content


Symptoms

Table of Contents:

  1. Memory Speeds
  2. Model Compatibility Matrix

1. Memory Speeds

Some confusion has been created due to the difference in the listings for speed ("MHz"), and the way memory is described from a sales standpoint ("personal computer XXXXXX"). The listings below should resolve any confusion.

PC3-6400 800 MHz
PC3-8500 1066 MHz
PC3-10666 1333 MHz
PC3-12800 1600 MHz
PC3-14900 1866 MHz
PC3-17000 2133 MHz

Only showing 4 GB?

To fully use 4 GB or more of memory, require a 64-bit enabled processor and 64-bit operating system. With 32-bit operating system, the total amount of available memory will be less than 4 GB. The amount less depends on the computer configuration. See the following Microsoft article: Memory Limits for Windows Releases SLN152123_en_US__1iC_External_Link_BD_v1

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2. Model Compatibility Matrix

NOTE: Best practice is to install memory in pairs of matched memory SizeSpeed, and Technology. If the memory modules are not installed in matched pairs, the computer will continue to operate, but with a slight reduction in performance.

 

NOTE: DDR3 and DDR3L

Below memory compatibility will be DDR3 unless stated otherwise. (example: DDR3L)

DDR3 is not backward-compatible with DDR2.

DDR3 and DDR3L are socket compatible, however, It is NOT compatible with computers using 4th Generation Intel (Haswell) processors, which exclusively support 1.35 V operation for memory.

Example:
System will shut down early in POST with a specific error code or beep code. Technical Support must verify that the right memory is used on these computers to prevent unnecessary dispatches.

For older legacy computers not listed below, check your computer manual for more information about hardware compatibility. https://www.dell.com/support/manuals/

Model Dimm Slots Max Memory Memory Compatibility
OptiPlex 3010 (MT, DT, SSF, USFF) 2 8 Gb 1333/1600MHz
OptiPlex 7010 (MT, DT, SFF) 4 16 Gb 1333/1600MHz
OptiPlex 7010 (USFF) 2 16 Gb 1333/1600MHz
OptiPlex 9010 All-In-One 2 16 Gb 1333/1600MHz
OptiPlex 9010 (MT, DT, SFF) 4 32 Gb 1333/1600MHz
OptiPlex 9010 (USFF) 2 16 Gb 1333/1600MHz
OptiPlex 9020 (MT, SFF) 4 32 Gb 1600 MHz (DDR3 Non-ECC) 
OptiPlex 9020 (USFF Micro) 2 16 Gb 1600 MHz (DDR3)
OptiPlex 3020 (USFF Micro) 2 16 Gb 1600 MHz (DDR3)
OptiPlex XE2 (MT, SFF) 4 32 Gb 1600 MHz
OptiPlex 3011 All-In-One 2 8 Gb 1333/1600MHz
OptiPlex 9020 All-In-One 2 16 Gb 1333/1600MHz (DDR3L memory only)
OptiPlex 790 4 16 Gb 1333 MHz
OptiPlex 3030 All-In-One 2 16 Gb 1600 MHz (DDR3L memory Only)
OptiPlex 3050  2 16 Gb 2133 MHz* (DDR4) (*with Intel 6th Gen CPUs or 7th Gen Celeron dual core CPU)
OptiPlex 7020 (MT and SFF) 4 16 Gb 1600 MHz (DDR3/DDR3L Non-ECC)
OptiPlex 9030 All-In-One 2 16 Gb 1600 MHz
OptiPlex 7040 (Micro) 16 Gb 2133 MHz (DDR4 Synch DRAM))
OptiPlex 7040 (SFF, MT) 4 64 Gb 2133 MHz (DDR4)
OptiPlex 5040 (MT) 4 16 Gb 1600 MHz (DDR3L memory only)
OptiPlex 5040 (SFF) 4 32 Gb 1600 MHz (DDR3L)
OptiPlex 3040 SFF, MT, and Micro 2 16 Gb 1600 MHz (DDR3L memory only)
OptiPlex 7440 All-In-One 2 16 Gb 1600 MHz (DDR4 Non-ECC)
NOTE: Voltage

DDR4 improved power efficiency over DDR3 and DDR3L memory technologies. Reducing DDR3L DRAM I/O voltage from 1.35 V used to 1.2 V.

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Cause

 

Resolution


 

Out of Warranty support Out of warranty? No problem. Browse the Dell.com/support website and enter your Dell Service Tag and view our offers.

NOTE: Offers are only available for US, Canada, UK, France, Germany, and China personal computer customers. Server and Storage not applicable.

Article Properties


Last Published Date

01 Jun 2021

Version

5

Article Type

Solution