Realtek USB 3.0 Ethernet Adapter is Enumerated as a CD-ROM Device After Installing Windows 7 Using MDT or SCCM

Realtek USB 3.0 Ethernet Adapter is Enumerated as a CD-ROM Device After Installing Windows 7 Using MDT or SCCM





Adapter Enumerated as CD-ROM Device

If the Realtek 8153 USB 3.0 driver is initialized without receiving a "call back" from the proper Realtek driver (7.5.x.x, 7.12.x.x, or 7.14.x.x), the device switches to a "USB Storage Device" to install the driver (Figure 1).


Figure 1

This is how the adapter may be enumerated in Device Manager without the proper driver installation (Figure 2):


Figure 2

This issue will usually be seen in Windows 7 installations using System Center Configuration Manager (SCCM) 2012 or Microsoft Deployment Toolkit (MDT) 2013 that lack the proper Realtek driver in the Task Sequence.


Solution

Do not attempt to manually update the driver as it will fail, simply unplug the device and plug it back in to switch it over to "Ethernet" mode; you may also run the Realtek (RTK) Installer and then hot plug the USB adapter (Figure 3).


Figure 3

This is how the adapter is enumerated in Device Manager after the driver installation (Figure 4):


Figure 4

If you are using an automated imaging process such as SCCM 2012 or MDT 2013, the Realtek 8153 needs the following driver combinations to prevent the CD-ROM functionality from activating.

SCCM 2007 x86 can be scripted to run the RTK driver installer silent to switch from CD-ROM to Network mode if properly scripted in the PE environment.

MDT 2013
PE 5.0 x64 Driver 8.3.0513.2013 (Native to PE 5.0)
W7x64 Driver 7.12.0812.2014 PASS
SCCM 2012 R2
PE 5.0 x64 Driver 8.3.0513.2013 (Native to PE 5.0)
W7x64 Driver 7.12.0812.2014 PASS
SCCM 2012 R2 x86
PE 5.0 x86 Driver 8.3.0513.2013 (Native to PE 5.0)
W7x86 Driver 7.14.1114.2014 PASS
SCCM 2007 x86 RTK_NIC_DRIVER_INSTALLER.sfx.exe /s PASS
SCCM 2007 x64 RTK_NIC_DRIVER_INSTALLER.sfx.exe /s FAIL


Код статьи: SLN297564

Дата последнего изменения: 05/30/2018 04:09 PM


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